Top Ten Things You Would Never Hear a Coach Say (or then again…!)Written by Martin Haworth
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Well, You’ve Wasted Last 20 Years of your Life then Haven’t You…Spot mistake here then? Everyone in world has value, often untapped and often hidden under piles and piles of history and baggage. Your job is to help them rise above it – NOT to stick another six of best Samsonite’s on top! Excuse Me if I Just Check my E-mail While You’re TalkingEver done two things at once? In case of a coaching relationship, trust and focus are vital to build relationship. If you are doing something else when talking to client, you are not giving your full attention, whether discussion is on phone or face to face. Make sure there are no interruptions or distractions. I’m Not Interested in What’s Causing Problem – Let’s Just Fix it FastYou could do this…but where will they come next time for a solution. Yes, to you. So when will this stop? When can you get on with your own job? When you take time to build their ability to solve their own problems – that’s when. It requires questions and a ‘blame-free’ culture. And it requires a coaching style. I’ll Tell You What Your Problem is…Go on then, do it. This takes a punch at what their weaknesses are and not their strengths. People already know where their weaknesses are, believe me. Coaches build on strengths and leverage them to cope with areas that client finds more challenging. Can I Call You for a Date? Just for fun this one. But with a serious side. It is challenging to have a professional relationship and have other things on your mind. It is quite hard to be very objective if there are other distractions – so take care in this area. Though coaching in Starbucks would be my idea of bliss! Oh, yes - and according to International Coach Federation, quite understandably, it's unethical. The constructive way to use this is to take opposite courses of action to those listed - then you will have foundation of a valuable coaching relationship with your client, privately or in your workplace.
© 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - with a live link if you can).
| | Minnesota-Based PRONTO ERP Partners With Mississauga-Based OTIWritten by Tom Verzi
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Additional integrated features OTI customers’ are now showing interest include: o CRM (Customer Relationship Management) o Advanced Warehousing o Scan Pack o Plant Maintenance PRONTO North America, (www.prontoerp.com) based in Eden Prairie, Minnesota, is North American Master Distributor of PRONTO-Xi, a comprehensive software system allowing manufacturers, distributors, and retailers to effectively manage all phases of supply chain. Far beyond just another Enterprise Resource Planning (ERP) System, PRONTO-Xi’s financial and distribution applications are unique and have provided maximum return on investment for a wide variety of organizations since 1976. From PRONTO Planning to PRONTO Production; from PRONTO Forecasting Management to PRONTO Distribution Requirements Planning (DRP); from PRONTO Advanced Warehousing to PRONTO Quality Management System (QMS), cross-section and breadth of integrated elements addressed by PRONTO-Xi is unmatched in marketplace and justifies company’s natural leadership role as best fully integrated business software solution for more than a quarter century. PRONTO North America is quickly emerging as distribution sector ERP leader. Contact Information: Dave Airey OTI (Optimization Technology, Inc.) e-mail protected from spam bots Tom Verzi PRONTO ERP e-mail protected from spam bots ###
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