4. Backup4all - Low Price Shock www.deprice.com/backup4all.htm

Backup4All performs all four fundamental backup types: full backup, differential backup, incremental backup and mirror backup. Using wizard you can easily set up any backup configuration you wish. You can define powerful file filters and schedule your backups any way you want. Once a backup is performed, you can see what files have been changed since last backup using explorer-like tree view or you can read statistics about next backup execution. You can use context menu from tree to run standard actions associated with file type.

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Handy Backup is an easy-to-use program designed for an automatic backup of your critical data virtually to any type of storage media including CD-RW devices and remote FTP servers. You can use Handy Backup to make a reserve copy of any valuable data on your system. Special addons are provided to facilitate backup of MS Outlook, system registry and ICQ files. Restoring is as easy as clicking a button, but you can also use a number of advanced options. The program can be also used to synchronize files between two computers on a network.

#1 Your employees come up with different service requests ranging from "Not able to print from my PC" to "Cannot send mail". How do you ensure that such requests are taken care of by your support staff, that too efficiently? How do you ensure none of requests fall through cracks? Is there a Knowledge Base which can offer self-help for employees? How do you keep track a high volume of requests?

AdventNet's ServiceDesk Plus can be single answer to all above questions. Pricing starts at $495 (there's a Free Edition too for managing 25 Workstations). For further information, visit http://www.servicedeskplus.com