6. When Will You Break Even? Based on your investment and breakeven analyses in OP, how long before you reach breakeven point and start making a return on your investment? Do you have financial strategies that will allow you and your business to survive until breakeven point? What sort of profits might you reasonably expect to make? Franchisors are not required by US law to offer profit projections to their franchisees. However, if they do, they are required to base their projections on concrete research.

7. How are Conflicts Resolved? Is there a Conflict Resolution Policy in place? What do other franchisee's say about company's approach to addressing conflicts? Under what circumstances can company terminate your contract? If your contract is terminated, will you lose your investment? When will contract be up for renewal? Hint: Franchise contracts that are renewed do not necessarily keep same terms as original contract. Terms could be less favorable.

8. Will Franchisor's Advertising Campaign Benefit You? You are required to pay a fee towards franchisor's advertising campaign. Find out extent to which this campaign will benefit your outlet. Do you have any control over how advertising dollars are spent? Can you conduct your own advertising? Do you need permission to do so? Do franchisees benefit from any commissions or rebates that franchisor receives?

9. What's History of Failed Outlets? Before investing, find out number of outlets that have failed. High numbers could indicate systemic problems. Be aware that some franchisors will disguise failed outlets by turning them into company-owned stores. If you are purchasing an existing outlet, be sure to find how many previous operators have operated service and why they left. Hint: Conduct interviews with people who have recently left or joined franchise. Be sure to ask if franchise company is delivering promised supports and services.

The highest paid, most successful people do little things extremely well. They remember details, acknowledge their friends, and they keep their promises. They return phone calls on time. They remember to say "Please" and "Thank You!", and they smile. They get to work just a bit earlier, make one or two more calls or stay just a bit later at end of day. The simple truth is this: They go extra mile, and it makes a difference.

They take care of "little things", and difference is reflected in their paychecks!

What opportunities do you have to improve your performance by just 1 percent this week? It's call "1 Percent Solution", and over time, it makes all difference!