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Rules #3: Know where to call for information. Most people are afraid to just call up a reporter (they can be scary people) to find out this information, however if you want to avoid that aspect of
job, then simply call
News Assignment Desk -
nerve center of news operation. It is here that you can verify
reporter information and also get a sense for
types of stories that an editor might find interesting enough to assign to an individual reporter.
Rules #4: Know how a reporter likes to receive information. When it comes to distributing press releases or letters, all reporters are different. It's your job to find out how a reporter wants to receive his or her information on a potential story. For example, some reporters only read faxes while others only look at releases sent by mail. Still others will only read e-mail, and yet others will only accept a story idea over
phone. This is important because if you violate
reporter's rule for receiving information, then your release likely will never be read. It will get a one-way trip to
trashcan.
Rules #5: Adhere to a reporter's deadline. Just as you can find out
name and e-mail address of a specific reporter, you can also find out their writing deadline. This is very important because
last thing anyone wants to experience is being on
line with a reporter when he or she is on deadline. Here's another tip: Most daily newspapers are put to bed at 5pm. Call
reporter between 8am and 9am because you might catch them before they go their morning editorial meeting. When calling up a reporter directly, always asks
reporter if he or she is currently on deadline as a courtesy. They will respect you for it and this will give you an indication as to how long you have to speak with that particular reporter on
phone. If you're nervous about speaking with
reporter, then create a short script that you can state comfortably in 60 seconds.
While it's always great to know a reporter personally, few small-business owners will ever have that luxury. However, if you know what to do and whom to contact when
time comes to tell your story, your chances of coverage are just as good as anyone else's. After all when it comes to media relations, it's not just who you know but what you know - plus a little luck never hurts either.

Carolyn Davenport-Moncel is president and founder of Mondave Communications, a global marketing and communications firm based in Chicago and Paris, and a subsidiary of MotionTemps, LLC. Contact her at carolyn@motiontemps.com or by phone in the United States at 877.815.0167 or 011.331.4997.9059 in France.