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I'd say
main drawback here is price. Once it's setup, you probably wdn't need to go online w/ it again for months (until you bought a new component to control) so
hassle is limited.
Finally, setting up any universal remote is going to involve some learning and this one is probably worth it as much or more than
others if you're willing to spend
money.
Basic: Sony RM-VL1000
This is
remote I have and I love it. It's learning so it's really universal. It's
right size, weight and shape for either hand. It's got all
normal buttons w/o being too crowded, but also 4 buttons beside
LCD. You can program these buttons to be whatever you want and lable them what you want too. You can scroll thru 3 "screens" for these buttons so each component can actually have 12 buttons programmed in
LCD buttons.
It's preprogrammed w/ most common components and those settings use
LCD buttons when necessary, but you can change any buttons programming as you wish.
It can control up to 12 components which is plenty for most people, but you can have
volume set to always control
same device. I have my volume buttons always control
stereo even if
rest of
buttons are working
TiVo. Similarly, I have my power button set for my TV even when I'm working
TiVo.
It has a built in 'power off' macro that turns all Sony components off. You can define
rest of
macros yourself and even run them on a timer (I have it set my TiVo to standby every night).
It's a bit of a pain to setup, but once it's done you're set and it's so worth it.
And it's so cheap!
Summary
Take all things into consideration when shopping for a universal remote: is it learning, macros, timer, size, shape, weight, cost, buttons, setup, etc. What's important to you?
Recommendation
If you're willing to spend
money, I wd get
Harmony. Otherwise, I wd get
Sony VL1000 - it's (probably) harder to setup, but so much cheaper and a great remote.

Bear Cahill runs: The Armchair Geek (www.thearmchairgeek.com), Webpage Hosting Info (www.webpagehostinginfo.com), Go To College Online (www.gotocollegeonline.com) and The Video Exchange Community (www.videoexchange.org)