Continued from page 1
Knowledge Management experts agree that tacit knowledge is
most valuable type of knowledge to a company. Thus,
value of most companies lies in their knowledge assets!
However, knowledge does not eliminate
need for skill - knowledge must be backed by skillful application of that knowledge.
As a manager, your success depends on your ability to capture and manage those assets. Don't rely on random emails and documents. Instead, foster a culture of sharing knowledge.
One of
best knowledge management systems you can implement is to develop operations manuals (before it is too late).
============================================================ Knowledge alone is not enough - it takes management support for employee satisfaction. ============================================================
A label has emerged for employees who are hired for what they know: "Knowledge Workers."
The management of knowledge workers boils down to a marketing application, where management asks
question, "What do
knowledge workers want from us?" Instead of, "What do we want from them?"
Most knowledge workers want management's support. And they derive job-satisfaction from using their special knowledge to solve problems and make a contribution.
"People have to see tremendous immediate benefit from knowledge management. They have to see, smell, touch and taste how it's going to improve their work lives. -- Barbara Saidel, CIO, Russell Reynolds Associates
============================================================ Questions to ponder ============================================================
As a manager, what "knowledge" are you more interested in - theories or how to apply them?
Why do you hire a knowledge worker?
What is your key resource today - m0ney or knowledge?
How could you use m0ney to leverage special knowledge? How could you use special knowledge to leverage m0ney?
As an employer, how much, (if any) of your employees' intellectual capital do you "own?"
What's more important -
intellectual capital or its effective application?
What did you learn today that you found most beneficial? How will you apply what you have learned at work? Any other comments are welcome:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The brain is a wonderful organ. It starts working
moment you get up in
morning and does not stop until you get into
office. -- Robert Frost ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Until next week...
Best Regards,
Mike Hayden, Principal/Consultant Your partner in streamlining business.
PS. If you're not on our P V T Roster, sign up (fr#e) at: http://www.SeniorManagementServices.com
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
(c) 2005 Mike Hayden, All rights reserved. You may use material from
Profitable Venture Tactics eZine in whole or in part, as long as you include complete attribution, including live website links and email link.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Mike Hayden is Founder/CEO of Senior Management Services and the Documentation Express in Silicon Valley, California. Mr Hayden is the author of "7 Easy Steps to your Raise and Promotion in 30-60 Days! The book that smart bosses want their employees to read." ISBN 0-9723725-1-2. More articles at http://www.SeniorManagementServices.com/pvt-information.html