911 Service: Most of VoIP carriers offer E911 service, but not all. Be sure to check if VoIP provider offers E911 because it is not a given. If VoIP provider does not offer E911, then we suggest that you either have a cell phone or traditional landline to use in case of an emergency. (Note: It is also important to point out that if you take your VoIP phone when traveling, E911 has no way of knowing where you are when you call 911 if you are away from registered address.)

International Calling: If you make a lot of international calls, you will want to do a lot of research on International Rates as they vary by provider. There are a few carriers that offer unlimited calling to certain countries.

Money Back Guarantee: Since VoIP is a relatively new product; most all VoIP providers will offer a free money back guarantee. Be sure to check with each provider as we have seen money back guarantees range from a 14-day to a 30-day money back guarantee. (Note: Be sure to keep original packaging that your equipment came in just in case you need to send it back)

This is only a short list. In fact, there are many things to consider when choosing a VoIP provider. An educated consumer generally results in a satisfied consumer. Hopefully, above list is somewhat helpful......and at least gives you a foundation to start your search from.

Finally, there is placing of calls to standard phones. This is where PSTN gateway comes into play.

Now what parts of total technical aspects will your service control? This is where hype goes away and critical thinking comes into play.

Don't believe because many of us here have technical experience we lack business sense. Or vice versa.

The second issue is just how is revenue stream divided between delivery costs, marketing, administration, and sales points? What are volumes required for a breakeven scenario? What is estimated market cap? Does promised opportunity stand up to critical analysis of business plan? Is capital sufficient to reach breakeven revenue streams? Are processes in place to deal with service problems even if problem is outside of your control, in order to retain good will in market space?

Many of us are interested in a logical analysis of both business and technical aspects. Just don't try blowing preverbial "smoke up our butt".

Whew....I think I'll get a cold drink now.