Things A Customer/Client Should Never Hear When Shopping At Your Place ...

Written by Susan Dunn, The EQ Coach


Continued from page 1

5. I wouldn't orderrepparttar mushrooms if I were you. People get sick on them allrepparttar 106087 time.

If they're making people sick, get them off your menu.

6. I really have no idea, lady. This isrepparttar 106088 worse place to work you can imagine. We don't get any training.

While shopping in an office supply store.

7. The sales receipt from a fast-food restaurant I was given that had “F*** YOU for stopping at ____” printed on it whererepparttar 106089 “Thank you for stopping at ____” should’ve been.

I’m not making that up. Every manager’s worse nightmare.

8. If you think it’s bad now, you ought to be in here on a Saturday.

This at a home products store when I complained aboutrepparttar 106090 long wait for service.

9. I haven't got time right now.

When I asked someone in a local bookstore chain to help me find a book. I don't know what they "value" in a customer. I generally spends hundreds of dollars on books in there in a year ... but not any more.

10. I know he hasn’t answered your call. He’s really awful about that. I shouldn’t say that, but he does it allrepparttar 106091 time and it drives me nuts.

It drives his patients nuts too and, having found out it's a habit, not a mistake, I'll be looking elsewhere.

Susan Dunn, The EQ Coach, offer individual and executive coaching, Internet courses and business programs in emotional intelligence. Visit her on the web at www.susandunn.cc and mailto:sdunn@susandunn.cc for FREE ezine.


For Creative People: How to Develop Your Career

Written by Debbie Brown, MBA, MSW


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This person wants to skiprepparttar steps it takes to get in touch with herself, to hear her true voice. Her perceived need to earn as much money as she currently does, and her reluctance to dorepparttar 106086 grunge work that is necessary to explore career options, isrepparttar 106087 block that keeps her from moving forward. It becomes an either/or, black or white philosophy, this idea of all or nothing, like there are no other alternatives to being inspired and fulfilled in her work and still haverepparttar 106088 material comforts she requires.

Frequently people get messages from family and friends that doing creative work does not pay. But developing creativity and resourcefulness in your career and in how you manage your career can pay off in dollar rewards as well as in personal fulfillment.

Take Action

If you feel blocked in developing your career, think about ways that you have solved other problems successfully inrepparttar 106089 past. When were yourepparttar 106090 most resourceful and creative in problem solving? What wasrepparttar 106091 process that you went through?

Visualize and meditate onrepparttar 106092 life andrepparttar 106093 career you want. How do you want to express yourself? What arerepparttar 106094 best ways for you to do this? Suspend all judgement. Then start to take small steps in those directions. Talk to people who are doing what you think you might want to do. Start experimenting in low risk ways. Whatever it is that you want to do, start doing it. If you want to write, start writing. If you want to start your own business, start conductingrepparttar 106095 research and creatingrepparttar 106096 business plan.

Currently I am working with a lawyer who has always sought creative outlets that he has not gotten through his work. He took two years off to dance and do choreography. After going throughrepparttar 106097 assessment process with me, he determined that he wants to turn sculpture, a longtime hobby, into a full-time career. He has made trips torepparttar 106098 Western part ofrepparttar 106099 US to visit people who are doing what he wants to do. He now sees that it is an achievable goal. He has created a space in his home for a studio dedicated to creating sculpture. I have no doubt that with his talent and determination he will make it happen.

Another younger attorney was unhappy working with a large law firm practicing environmental law. He worked long hours, and despite his interest inrepparttar 106100 environment, was not happy practicing law in this area. He was able to take a job teaching at a law school. Forrepparttar 106101 next two years he focused on getting his life in balance. He became more involved in environmental activities---his passion. He got married. He and his wife identified a city where they would like to live. Not long after visiting that city, he received an offer with a land trust. It seems that often when we take small steps inrepparttar 106102 direction we want to go,repparttar 106103 universe also takes steps to meet us.

Unlikerepparttar 106104 earlier example, this person was willing to take a cut in salary to be able to scale back, get his life in balance and plan forrepparttar 106105 future. Since he lived under his means, he could support himself onrepparttar 106106 teaching salary. This kind of flexibility is sometimes what is required when we make changes. It is important to have a vision for your life, but it is also helpful to refrain from being rigidly attached torepparttar 106107 way you think it should unfold.

Debbie Brown, MSM, MSW D & B Consulting 3475 Lenox Road, NE Suite 400 Atlanta, GA 30326 404-240-8063 FAX: 678- 530-0661 www.DandBconsulting.com Debbie@DandBconsulting.com



Deborah Brown (Debbie) is an international career and human resource consultant and coach. Debbie earned a BA and an MSW from the University of Illinois, and an MBA from Georgia Tech She specializes in career coaching for professionals, entrepreneurs and attorneys. She can be reached at:

D & B Consulting, Voice: 404-240-8063 Email: Debbie@DandBconsulting.com Web Site: www.DandBconsulting.com




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