The importance of feedback in improving your sales, site and software.

Written by Michael Wall

Continued from page 1

Provide a feedback form Make sure you provide a feedback form and not just an email link. Feedback forms will encourage your visitors to provide feedback more than just a simple email link. With a feedback form you are letting your visitors know that you want them to provide you with feedback and that you will listen to their comments and perhaps even act on them. Makerepparttar form as attractive as possible, use drop down boxes, radio buttons and try not to makerepparttar 131696 form too long and difficult to fill in. Don’t ask too many personal details, an email address and a contact name may suffice in most cases. You may want to validaterepparttar 131697 form so that you get a proper email address and name. If you sell products provide an easy drop down menu of those products or a department within your company thatrepparttar 131698 email will be sent to. Also make sure there’s a thank you after submission to letrepparttar 131699 visitor know thatrepparttar 131700 submission was successful and provide a time scale message such as “a member of our support team will be in contact with you withinrepparttar 131701 next 24 hours”. You may also want to remindrepparttar 131702 visitor of your business hours.

Other feedback suggestions A forum can be another way to gain feedback and suggestions. Perhaps having a forum category called ‘site suggestions’ or ‘product suggestions’ would be a good addition to your site. Another good way to gain feedback is in your payment processing. If you sell products you’ll know that sometimes visitors cancel their purchase just atrepparttar 131703 last minute This can be puzzling. PayPal allows you to redirectrepparttar 131704 user back to a personalised page so why not allowrepparttar 131705 user to provide you with feedback as to why they abortedrepparttar 131706 purchase. This could be valuable information, perhaps they feltrepparttar 131707 payment process was too cumbersome and long and if so you may decide to change to a different payment company. Providing ready written options such as “the payment process was too long and complicated” that have an accompanying checkbox might make it easier forrepparttar 131708 visitors rather than them simply having to fill in a feedback box. Other ideas might be to use review or rating software that will let you visitors perhaps rate a page or application and write reviews.

Employing some or all of these methods can certainly help you get feedback. In turn this feedback will help you provide a better site or software andrepparttar 131709 best thing of all is that this feedback doesn’t cost!

I'd love you to email me ( and tell me what you think of this article!

Michael Wall is the founder of Codefixer is an ASP resource site aimed primarily at the beginner to intermediate ASP developer. Codefixer also offers ASP membership management software and solutions.

Launch of Amara Flash Menu Maker

Written by Amara Software

Continued from page 1

3) Background music.

4) Mouse-over and mouse-down sound effects.

5) Background picture.

6) Many profesional button designs available.

7) Extra feature to add a company slogan torepparttar menu.

8) Small file sizes.

Amara Flash Menu Maker is a shareware program, so anyone can first try outrepparttar 131695 free shareware version before deciding to buy it. The free, unregistered version can be downloaded for free fromrepparttar 131696 Amara Software website, and is fully functional, withrepparttar 131697 exception of URL links inrepparttar 131698 buttons.

To getrepparttar 131699 registered version with full hyperlink functionality, users should buy Amara Flash Menu Maker for just US$29.95 viarepparttar 131700 secure payment service link onrepparttar 131701 Amara Software website. Users who have bought Amara Flash Menu Maker will receive free upgrades.More information about Amara Flash Menu Maker is available onrepparttar 131702 website, where you can also see some working examples ofrepparttar 131703 Flash menus created withrepparttar 131704 program: For any other questions, please e-mailrepparttar 131705 program's creator at

Amara Software isrepparttar 131706 developer of no-nonsense Flash programs, making it easier for people to create Flash elements for their website. Other Flash programs by Amara Software are: Amara Flash News Ticker ( and Amara Flash Photo Slide Show Builder (

Amara Software is the developer of no-nonsense Flash programs, making it easier for people to create Flash elements for their website.

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