Provide a feedback form Make sure you provide a feedback form and not just an email link. Feedback forms will encourage your visitors to provide feedback more than just a simple email link. With a feedback form you are letting your visitors know that you want them to provide you with feedback and that you will listen to their comments and perhaps even act on them. Make form as attractive as possible, use drop down boxes, radio buttons and try not to make form too long and difficult to fill in. Don’t ask too many personal details, an email address and a contact name may suffice in most cases. You may want to validate form so that you get a proper email address and name. If you sell products provide an easy drop down menu of those products or a department within your company that email will be sent to. Also make sure there’s a thank you after submission to let visitor know that submission was successful and provide a time scale message such as “a member of our support team will be in contact with you within next 24 hours”. You may also want to remind visitor of your business hours.

Other feedback suggestions A forum can be another way to gain feedback and suggestions. Perhaps having a forum category called ‘site suggestions’ or ‘product suggestions’ would be a good addition to your site. Another good way to gain feedback is in your payment processing. If you sell products you’ll know that sometimes visitors cancel their purchase just at last minute This can be puzzling. PayPal allows you to redirect user back to a personalised page so why not allow user to provide you with feedback as to why they aborted purchase. This could be valuable information, perhaps they felt payment process was too cumbersome and long and if so you may decide to change to a different payment company. Providing ready written options such as “the payment process was too long and complicated” that have an accompanying checkbox might make it easier for visitors rather than them simply having to fill in a feedback box. Other ideas might be to use review or rating software that will let you visitors perhaps rate a page or application and write reviews.

Employing some or all of these methods can certainly help you get feedback. In turn this feedback will help you provide a better site or software and best thing of all is that this feedback doesn’t cost!

I'd love you to email me (michael@codefixer.com) and tell me what you think of this article!

3) Background music.

4) Mouse-over and mouse-down sound effects.

5) Background picture.

6) Many profesional button designs available.

7) Extra feature to add a company slogan to menu.

8) Small file sizes.

Amara Flash Menu Maker is a shareware program, so anyone can first try out free shareware version before deciding to buy it. The free, unregistered version can be downloaded for free from Amara Software website, and is fully functional, with exception of URL links in buttons.

To get registered version with full hyperlink functionality, users should buy Amara Flash Menu Maker for just US$29.95 via secure payment service link on Amara Software website. Users who have bought Amara Flash Menu Maker will receive free upgrades.More information about Amara Flash Menu Maker is available on website, where you can also see some working examples of Flash menus created with program: www.amarasoftware.com/flash-menu-builder.htm. For any other questions, please e-mail program's creator at amara@amarasoftware.com.

Amara Software is developer of no-nonsense Flash programs, making it easier for people to create Flash elements for their website. Other Flash programs by Amara Software are: Amara Flash News Ticker (www.amarasoftware.com/flash-news-ticker.htm) and Amara Flash Photo Slide Show Builder (http://www.amarasoftware.com/flash-slide-show.htm).