The face of the Call Center business is changing!

Written by Richard Logan


Continued from page 1

Companies without call centers, though, will be at a distinct disadvantage if their competitors have them. Database call center technology is made for dealing with a customer’s base on a large scale or even a SMALL SCALE USING call center TECHNOLOGY utilizingrepparttar latest technology from. The future ofrepparttar 149429 call center is rather like its past-it will continue to berepparttar 149430 focal point for corporate efforts to handle customer contact. It will also incrementally add technology to handle different kinds of contacts, like emails and web interactions. CCSC has already seen and recognized these transitions inrepparttar 149431 use of a powerful database/CRM call center technology inrepparttar 149432 marketplace. For more information please call Richard Logan @ 1-405-216-8741 or e-mail ccscrl@cox.net and http:/www.contact-center-software-consults.com



Richard Logan has been in the call center industry for over 17 years as a salesman. Now he works for CCSC to help call center save ROI and receive what they pay for and know bottom line pricing and what technology firms sell other company's products and put their name. on the product.


How to Save an Image in a SQL Server Database?

Written by Balaji B


Continued from page 1

1. Getrepparttar content length ofrepparttar 149240 image that is to be uploaded 2. Create a byte[] to storerepparttar 149241 image 3. Readrepparttar 149242 input stream ofrepparttar 149243 posted file 4. Create a connection object 5. Openrepparttar 149244 connection object 6. Create a command object 7. Add parameters torepparttar 149245 command object 8. Executerepparttar 149246 sql command usingrepparttar 149247 ExecuteNonQuery method ofrepparttar 149248 command object 9. Closerepparttar 149249 connection object

To retrieverepparttar 149250 image fromrepparttar 149251 SQL Database you can performrepparttar 149252 following steps.

1. Create a MemoryStream object. The code can be something like, MemoryStream mstream = new MemoryStream (); 2. Create a Connection object 3. Openrepparttar 149253 connection torepparttar 149254 database 4. Create a command object to executerepparttar 149255 command to retrieverepparttar 149256 image 5. Userepparttar 149257 command object’s ExecuteScalar method to retrieverepparttar 149258 image 6. Castrepparttar 149259 output ofrepparttar 149260 ExecuteScalar method to that of byte[] byte[] image = (byte[]) command.ExecuteScalar (); 7. Writerepparttar 149261 stream mstream.Write (image, 0, image.Length); 8. Create a bitmap object to holdrepparttar 149262 stream Bitmap bitmap = new Bitmap (stream); 9. Setrepparttar 149263 content type to “image/gif” Response.ContentType = "image/gif"; 10. Userepparttar 149264 Save method ofrepparttar 149265 bitmap object to outputrepparttar 149266 image torepparttar 149267 OutputStream. bitmap.Save (Response.OutputStream, ImageFormat.Gif); 11. Closerepparttar 149268 connection 12. Closerepparttar 149269 stream mstream.Close();

Usingrepparttar 149270 above steps you can retrieve and displayrepparttar 149271 image fromrepparttar 149272 database torepparttar 149273 web page.

You can use these algorithms and take advantage ofrepparttar 149274 “image” data type available inrepparttar 149275 SQLServer 2000 database to store small images that correspond to a particular record inrepparttar 149276 table ofrepparttar 149277 database. This method of storing avoidsrepparttar 149278 tedious task of trackingrepparttar 149279 path ofrepparttar 149280 web folder ifrepparttar 149281 images are stored in a web folder.

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