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When you’re cold calling, you will experience rejection. It is unavoidable. Here is
important thing to keep in mind: It is not about you! Your prospect is not rejecting you. They are rejecting
product or service you’re offering.
They may just not need it right now. Or they may be so overwhelmed with challenges, they just cannot focus on what you’re offering and have to say. They’re not rejecting you! They don’t even know you.
Rejection is a part of life. So is occasional sub-par performance. I have walked away from many skydives very disappointed with my performance. But you have to shake it off and keep going. If I allowed my disappointment to get to me, I would eventually stop jumping. And that would deprive me of something I truly love.
It is similar with cold calling. If you allow
rejection to get to you, it will profoundly impact your effectiveness. When you get
“nos,”
terse responses, or even
hang ups - you have to be able to say to yourself, “Oh well, their loss. I’m sorry they’re not able to take advantage of
wonderful product or service I am offering right now. But I am going to keep calling to find people who can” - and mean it.
Step 4 - Accept
Fear - Then Move Through It
No one likes being rejected or hearing “no.” That is normal and okay. It is easy to allow
desire to succeed lapse into a desire not to fail - which can then lapse into fear.
Don’t worry. Being fearful of rejection or failure is common and appropriate. What is important is that you not play games with yourself. If
fear is there, don’t try to convince yourself it’s not. Don’t deny it.
Until you accept
presence of
fear, it’s in charge. When you accept its presence and
fact that it is likely effecting you - you take a great deal of power away from
fear.
I have had to learn this lesson thoroughly in order to succeed as a Professional Exhibition Skydiver. If I had not learned to acknowledge and accept my fears, there is no way I could have successfully jumped into small landing areas on
middle of large cities or sporting events with audiences of over 100,000. (If you would like more information in this method of fear management, see
article called You Want Me to Do What? - Risking to Win at www.TakeRisks.com.) So, accept that
fear is there and that you’re are experiencing it. Not doing so will hold you back.
Step 5 - Keep Dialing
You build momentum with each call. When you stop dialing, you lose it. Set things up so you have plenty of prospects to call before you get started. Do your research in advance. When it comes time to call, do it with a vengeance! The sooner you make
next call, regardless of whether it is a sale or not,
better. You build momentum. One sale will lead to another.
If
last call was not a success, it is even more important to pick up
phone right away. The longer you wait,
more likely it is to get to you.
Get Started
Cold calling will always be challenging. But you can make it more pleasant and be more successful at it by following these steps. Now get started. The sooner
better! It’s time to leave
plane!
© 2004 Jim McCormick
Right to publish or post this article at no cost is granted provided copyright is attributed to Jim McCormick and
above information about
author is included in its entirety.
