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When
hairnet industry found itself threatened by
shorter hairstyles of
1920s, Bernays convinced health officials to require restaurant employees to wear hairnets. He also urged fashion setters and famous artists to write newspaper articles that proclaimed
beauty of long, flowing hairstyles.
When Proctor & Gamble found that it couldn’t get children to use Ivory Soap, Bernays organized national soap-carving contests for kids.
When
bacon industry found itself being shut out of
urban American breakfast during
Roaring Twenties, Bernays found doctors to proclaim that a “hearty breakfast” of bacon and eggs is more healthful than a light breakfast of coffee, fruit and toast.
The key, Bernays said, is to get a credible champion to say what you need to have said or to do what you need to have done in order to alter
public’s opinion. Bernays would build an event around this champion’s words or actions, thus attracting media attention.
In this way, he would change
opinions and behaviors of consumers, and thus grow
overall market for his clients.
Bernays knew what many CEOs forget: It is always better to own a small share of a growing market than a large share of a shrinking market.
The Bernays Formula for employing
news media to change public behavior is simple, but effective: 1.) Use PR to generate an event. 2.) Use
event to generate news. 3.) Use
news to change opinion or behavior.
Of course, today’s news media are far more skeptical than they were in Bernays’ day. But they are just as easily manipulated by
PR Rainmaker who has
creativity and
moxie to put Bernays’ ideas to work.
Don’t believe it?
Study
media machinations of
Clinton White House.
Observe
techniques of activist groups opposing everything from old-growth forestry to global trade.
Dissect
news in national media and look for
front groups,
third-party experts and
public events that are used to mold public opinion.
You can apply these same techniques today to grow your business.
The PR Rainmaker knows what Bernays knew: If you want to attract more customers or clients, focus on changing their opinions and behaviors, not on changing your product or service.
Or, as Napoleon told his generals, “Circumstance? I make circumstance.”
Copyright 2003 by W.O. Cawley Jr.

Rusty Cawley is a 20-year veteran journalist who now coaches executives, entrepreneurs and professionals on using the news media to attract customers and to advance ideas. For your free copy of the hot new ebook “PR Rainmaker,” please visit www.prrainmaker.com right now.