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Next time you are confronted with other people’s rudeness, remind yourself: “It’s not about me.” Make that sentence your “Easy Button.”
How will this help? By voicing
sentence to yourself, you automatically shift perspective. Your attention is diverted away from you and your hurt feelings, so that you can be more objective, and less prone to overreacting. You remain cool-headed. Your inner brat has little chance of taking over and ruining your day by dwelling unnecessarily on
situation.
“It’s not about me” works most of
time to calm you down when feeling hurt or insulted. Occasionally, however, you might need something extra to help shift your perspective. If so, follow up with this question: “Would I expect anything else from this person?” Your answer will likely be “No, such behavior is quite characteristic of this person.”
Once you shift your perspective, decide what you’re going to do about
other person’s rude remark or behavior. That will vary, depending on
situation and
person. In any case, just
act of making a decision will reinforce your feeling in control -- even if
decision is to do nothing.
Now that you are armed with your own new Easy Button, you are well prepared to keep other people’s inner brats from triggering your own.

Pauline Wallin, Ph.D. is a psychologist in Camp Hill, PA, and author of "Taming Your Inner Brat: A Guide for Transforming Self-defeating Behavior" (Wildcat Canyon Press, 2004)
Visit http://www.innerbrat.com for more information, and subscribe to her free, monthly Inner Brat Newsletter.