Sincerity is a key ingredient when using "Thank You". Don't verbalize "Thank You" as a hollow statement or mechanized response. If your customer is standing in front of you, look them in eyes and sincerely thank them for their business.

A written "Thank You" note is an extremely powerful tool. Your ability to up sell additional services or products and gather referrals is enhanced with a personally signed "Thank You" note. People are much more willing to refer others to you when pleasant memory of their transaction with you is remembered in a warm note.

The cost to your business to use this powerful tool is almost nil - verbally it's free and a "Thank You" note plus stamp is less than 50 cents. Incorporate "Thank You" notes as a systemic function in your normal business practices and this small courtesy will pay large dividends.

© 2003 ODEC

Mike Burstein has been helping the SOHO and Small Business community grow & prosper for over 20 years by solving start up problems, creating best practices, automating their offices, getting free publicity and dramatically increasing traffic and sales.

In end, only one who can let you down is you. To be sure you’ll be facing a lot of hard work. Overseeing store, calling all shots, sales, marketing, answering phones, taking orders and like but, there’s no feeling like total sense of freedom you’ll enjoy by owning your business.

The feeling of this kind of freedom can be overwhelming as few get to experience it. A word of caution here – don’t let euphoric feeling you’re having lull you into a false sense of security. Your schedule must be rigid, you must be driven to succede, and you must not let your defeats get best of you. Listen to those around you who have succeeded – they have already paid their dues in time and money so, doesn’t try to re-invent wheel.

In closing and probably most important thing for you to have is belief – a belief in what you’re doing and why you’re doing it, a belief in your products or service, and a belief in yourself. I can believe in you all day long but if you don’t believe in yourself then my friend, race is over before it’s begun.

Keep focused on your future, your hopes, your dreams, and what you want to accomplish. Let nay Sayers have their piece just don’t let it deter you from path you’ve chosen for yourself for success is at hand and today can truly be best day of rest of your life.

Chas Brothers brothec@msn.com Home Business Owner & Entrepreneur W.A.H.T Member Independent SFI Marketing Group Representative

Chas may be reached at; http://work-from-home-make-extra-income.com