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7. Ask for feedback and input. At some intervals within
working relationship, solicit feedback and input. Ask your clients how they feel about working with you and ask if they have suggestions for how
working relationship or outcomes can be improved. Asking for their ideas shows that you care about their opinions and value their contributions.
8. Share resources. Do you know of a good book that your client might benefit from reading? Tell him about it. Do you have
name of someone who could help your client move ahead on her business plan? Tell her about it. Sharing resources is a terrific way to build loyalty and satisfaction.
9. Reward them for staying on. You might consider implementing some kind of loyalty or perks program, where your long-term clients are rewarded for staying on. You might offer them gifts, products, or services for a certain level of ongoing participation with your business. These work for things like coffee, office supplies, and groceries, so why not in your business, too?
10. Keep learning. The more you focus on gaining new knowledge, new skills, and new experiences,
more you have to offer your clients. The more you have to offer,
more they will benefit. The more they benefit,
longer they stay. Keep focused on your own professional growth and learning - make this a priority. Both you - and your clients - will gain.
Implement these ten tips for client retention, and you too, will have a business that continues to grow now and thrive into
future.
(c) 2005, Dr. Rachna D. Jain. All rights in all media reserved.

Dr. Rachna D. Jain is a sales/marketing consultant and the author of "177 Low Cost Ideas to Successfully Market Your Professional Service Business". She shares even more profitable insights through her monthly newsletter & daily blog. To learn how you can make more money and have more fun in your business, please visit http://www.SalesAndMarketingCoach.com