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And while you're out there, spread good vibes. Don't seem to be walking around just looking for problems (although you do want to keep an eye out for those). Be an upbeat, positive role-model for your employees. They need it!!
Stuff #3 Clarify your expectations.
To get this ship running smoothly, you'll need to let your crew know exactly what they need to be doing. Now I'm not talking about micro-managing here. You don't need to hover and hand-hold to make sure that things are getting done to your liking. What I do mean is clarifying expectations in a more general manner.
Pull out those job descriptions and review them. Are they current? Are your employees performing functions that aren't really even necessary? Since you are spending more time in your department now, it should be easy for you to get a handle on who's spending their time doing what. Again, ask for their input. Ask them about how they see their role in
department and what they feel their most important responsibilities are.
Action Steps for Success Now that
first three steps, or should I say "stuffs" have been outlined, it's time to make them work for you.
In order to let
team in on your department re-energization plans, schedule a really fun meeting. Put on your best "rah, rah team" hat and write up an outline of
things you are going to discuss and
kinds of questions you are going to ask to get people involved. To set
tone, have food and drinks available. But try to do something unusual. Pizza and donuts are so overdone, don't you think?
Onto
be involved, be visible and be around piece...it's pretty simple in theory, but when it comes to actually making it happen, it will be harder than you think. To get yourself in
groove, schedule lots of time on your calendar for this. Make yourself do it. It is really important!!
Last, but certainly not least and certainly not
most fun, clarifying your expectations of your team. Pretty straightforward this one, but again
kind of a thing you have to force yourself to do. Who wants to review job descriptions, right? Yuck!! But it's got to be done, so just get it over with. You'll be glad when it's over and it's well worth
effort!!
Now don't be overwhelmed. Yes, it's a lot of work, but it is sooooooooooo worth it. Your department will start to run more smoothly, productivity will increase, your employees will be happier and YOUR stress level will radically decrease. So whenever you're discouraged about
plan, remember
outcomes.
Now go out there and be a STAR!!

Molly Luffy, MBA, owner of Work Ethic Wizard, dedicated to helping managers regain their sanity and employees survive and thrive in today’s corporation. Author of “Super-Charge Your Promotion Quotient: 225 Success Strategies for the New Professional.” www.workethicwizard.com/default.cfm molly@workethicwizard.com