The Importance of Educating Your Customers

Written by Andre Plessis


Continued from page 1

An other important way to help prospects make their decision is to give them some kind of guaranteed satisfaction on your product or service. If for example you give them 30-day unconditional money back guarantee you will dramatically increase your sales. All benefits of you offer should be clearly spelled out so that customers make an informed decision on your offer. Make them feel comfortable, become their friend look for their true interest not yours. Do not hesitate to tell someone that your offer may not be good for them. I have no problem advising businesses on not using a particular service if I think they won't have any ROI. This type of attitude will greatly be appreciated and inrepparttar future they won't hesitate to come back to you for another service or product you may have or they may as well refer someone to you.

Educate people to appreciaterepparttar 100608 value of what you have to offer. You can't appreciate cookware until you are educated about it. One ofrepparttar 100609 best way to educate people is to give them something for free. free booklet, free sample, free seminar, free report etc...

Three effective communication vehicles include person-to-person communication (seminars, conference call), throughrepparttar 100610 mail (direct mail advertising), or onrepparttar 100611 Internet (email newsletter). The goal to educate your customers should also be to position yourself as an industry expert. Reposition yourself asrepparttar 100612 expert in your industry and you will be amazed to see your profits soaring. Also keep in mind that educating people is to show your true interest in seeing them satisfied with your offer. If you do all this you will definitely set yourself apart from your competition.

Andre Plessis

Andre Plessis Author & Marketing Consultant Savings4Merchants http://savings4Merchants.com Big Marketing Ideas Without The Big Spending! Copyright 2004©



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Do You Know The Common Direct Marketing Measurements

Written by Daegan Smith


Continued from page 1

The second ofrepparttar most common direct marketing measurements isrepparttar 100607 cost per piece. To findrepparttar 100608 cost per piece, you would takerepparttar 100609 total cost ofrepparttar 100610 mailing and divide it byrepparttar 100611 total number of pieces sent. For example, ifrepparttar 100612 total cost ofrepparttar 100613 mailing was $4,500 and you sent 2000 direct mail pieces,repparttar 100614 cost per piece would be $2.25. This is an important figure to keep in mind, because by loweringrepparttar 100615 cost per piece (as long asrepparttar 100616 number of responses staysrepparttar 100617 same), you can lowerrepparttar 100618 cost per acquisition.

The third ofrepparttar 100619 most common direct marketing measurements isrepparttar 100620 response rate. The response rate can be calculated by takingrepparttar 100621 number of people that responded and dividing it byrepparttar 100622 number of people that were sentrepparttar 100623 direct mail package. For example, if 2000 people were mailed a direct mail package and 20 people responded,repparttar 100624 response rate would be 1%. This is an important tool that you can utilize to forecastrepparttar 100625 success of future mailings.

By using all three of these common direct marketing measurements, you can finally determine which half of your marketing is working, and which half is not.



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