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The next problem will be e-mail. I won't go into benefits of automating your business from start right now, but believe me this is only way to go if you don't want to spend all day answering and sending e-mail.
Devote a certain amount of time in your day to deal with e-mail chores.
You should be spending most of your time promoting and advertising your business in early stages and e-mail will intrude on that very quickly. So plan a certain time of each day to deal with e-mail and try to stick to it unless it's urgent.
If you receive your e-mail through an alias at your website and you have option of sending an autoresponse to each e-mail you receive, then I suggest you set one up to say something like:
_____________________________________________________ Thanks for your e-mail. Your request has been received and you will receive a response within 48 hours.
Your Name or Customer Support ______________________________________________________
Including an autoresponse like one above will buy you some time so that you can deal with your e-mail chores at your pace, without irrate customers and prospects asking why you haven't sent an immediate response.
You would be amazed at number of e-mails I get asking why a customer or prospect hasn't received a response to e-mail they sent two minutes ago.
So automation is vital. I use a combination of autoresponders and a PC based software that I have found to be priceless.
Once you get e-mail and time management under control, you will soon find your business running smoother and you will have more time to relax and enjoy being a successful business owner.
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