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Smile and Applaud Whether you have employees or you're a one-person show, it doesn't matter. You must smile at and applaud
people within your network including employees, associates, vendors, friends and family. When you say "thank you," "please," "nice job," “I love
design you did for me,” “I really appreciate your waiting for that report,” “thanks for delivering it,” “It was nice meeting you,” “I enjoyed your presentation,” you leave a positive lasting impression on people. As a small business owner, you can’t afford to miss out on what I call, “moments of positive impressions.” These moments accumulate over time. Before you know it, you’ve created a positive reputation for yourself. Smiling and applauding are fairly easy traits to acquire and can be
competitive edge you need to separate you from
stuffy entrepreneur down
street.
Keep Away from Certain People Nothing will stop you dead in your tracks faster than someone who’s “questioning” your entrepreneurial instincts. I’m not saying ignore these people altogether, because they may have a good point; however, don’t stop doing what you’re doing just because people don’t completely support your ideas. Many of these naysayers are employed by someone else. How could they understand or support your ideas? They’re on a completely different life track than you. They can’t possibly understand what it’s like to have to be responsible for making your own money. Surround yourself with other successful-minded people who have to make their own money.
Stay Focused You must stop flip flopping with your marketing ideas. Pick 10 of them, and repeat them continuously for more than a year. Pick a direction and stick with it!

Sharron Senter is a New England-based marketing consultant, speaker, writer and founder of Senter & Associates, a marketing communications firm that helps small businesses deploy low-cost marketing strategies. Sharron is best known for her free weekly emailed marketing tips, found at http://www.sharronsenter.com. She is also the author of several marketing reports that illustrate affordable ways to grow a small business including “14 Image-building Dos & Don’ts.”