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People don't expect to read prose on screen, and they don't want something that reads like an article from a local business journal. They want a piece of you and your expertise. As a result,
most effective E-Newsletters are those that sound as if
company leader is just talking; filled with all
slang, run on sentences and joking around that comes out in person.
After all, E-Newsletters are simply glorified emails, and email is fundamentally a two-way conversation. The more you can write in an authentic, friendly, spoken manner,
more it will feel to readers like somebody (i.e. you) is really on
other end. So don't worry about something that your high school English teacher would be proud of. Focus on turning out something that breaks down
walls between your company and your customers. Something real.
5. Fear That SPAM Makes It All A Waste Of Time
There's no doubt about it, SPAM has decreased
effectiveness of E-Newsletters over
last 12 months, and we are all much more aggressive with
delete key than ever before.
But, let's put that into some perspective. A good E-Newsletter sent to your house list will still be opened by over 50% of
people it's sent to. That's 5?, 10?, 50? times better (you pick) than
percentage of people who read your newspaper ads; respond to your direct mail; or accept your unsolicited phone calls. The fact is, for
small business owner, an E-Newsletter represents
first time in history that she's ever been able to cost effectively communicate with her entire customer and prospect base over and over and over again. Not only that, but thanks to
inherently democratic nature of email (i.e.
big boys don't get any more space in
email inbox than
rest of us), an E-Newsletter gives us
opportunity to not just compete with, but outperform our much larger competitors for
attention of readers.
Yes, SPAM has taken some of
shine off of this diamond. But make no mistake, it's still a diamond.
A Final Comment
You may be waiting to launch your E-Newsletter until everything is "just right." Until your mailing list is large enough; until you've stockpiled enough columns so you'll never run out; until you've hired that new marketing person; etc., etc.
I've got news for you. No matter how much you plan and prepare, things are going to go wrong even then. I've been midwife at
birth of dozens of E-Newsletters, and every time we launch one (every time), something goes wrong. It's never
same something, but it's always there. So don't worry about it, just get in
game.
Three reasons: First, because
cost of error online is exceedingly low. If you make a mistake -- or simply change your mind! -- you can fix it. Nothing about your newsletter need be permanent, from
name to
look to
content. Every issue is an opportunity to start fresh.
Second, because time is your enemy. Relationship marketing (of which, your E-Newsletter is a tactic) is a long term approach. The sooner you get started reaching out to your circle of contacts,
sooner you'll see
results. With an E-Newsletter in particular, you lose much more by waiting than you gain by perfecting.
Third, because experience is your friend. You can do all
research in
world, but until you've got a living, breathing newsletter of your own, it's just a theoretical exercise. There's only so much insight to be gained intellectually;
real "A-ha's" occur when you get behind
wheel and drive it yourself.
Bottom Line: These five fears are common among burgeoning E-Newsletter publishers, but on closer examination, not all that daunting. Go ahead, get started with yours today!

Michael J. Katz is Founder and Chief Penguin of Blue Penguin Development, Inc., (www.BluePenguinDevelopment.com) a Boston consulting firm that helps clients increase sales by showing them how to nurture their existing relationships, and that specializes in the development of electronic newsletters. He is author of the book, E-Newsletters That Work.