The Calling Card Alternative

Written by Robert Mann

Continued from page 1

So here arerepparttar steps you need to take to getrepparttar 135168 best out of your calling card purchase: - Find a reliable website (this means no weird pop-ups, no advertisement of Viagra onrepparttar 135169 website – you get my point). - Take a look atrepparttar 135170 available calling cards and rates. - Check out any details of calling cards: usually, next to or underneathrepparttar 135171 picture ofrepparttar 135172 calling card there is a link that will take you to a “Details” page. Look for maintenance fees, rounding, any other surcharges, expiration dates. - If you intend to make a lot of long calls over a short period of time, choose a card with a maintenance fee. This means that a certain amount will be deducted from your balance each week/month until you use uprepparttar 135173 card. But if you plan to make so many calls, you’ll probably userepparttar 135174 card up byrepparttar 135175 timerepparttar 135176 maintenance fee is deducted. Calling cards with maintenance fees also tend to have lower rates. - If you userepparttar 135177 card just once in a while, choose a card with no maintenance fee. These cards usually have higher rates, but you don’t have to worry about your balance going down if you do not userepparttar 135178 card. - Look for a Customer Service number. Reliable companies have Customer Service, in case their customers have questions or problems.

After this, getrepparttar 135179 card you this is best for your needs and wait for it to arrive inrepparttar 135180 email. Unless otherwise specified, you should be able to use it immediately. Good luck!

Robert Mann is the co-owner of - providing calling cards and long distance service to and from over 150 countries.

Software Configuration Management... for the Technical Writer

Written by Edward B. Toupin

Continued from page 1

* QA

Quality Analysis and testing are important parts ofrepparttar SCM process as this is where problems are found andrepparttar 133602 product can be evaluated to see if it meetsrepparttar 133603 standards and requirements forrepparttar 133604 project. For your purposes, you can provide a set of basic tests by creating a Task Analysis and a simple Test Plan.

The Task Analysis provides a set of steps that must be executed to perform a specific operation withrepparttar 133605 product---also part of Documentation Analysis. It's essential thatrepparttar 133606 Task Analysis be performed for each major update torepparttar 133607 software to ensure thatrepparttar 133608 changes are carried through torepparttar 133609 documentation. * Bug Tracking and Resolution

Bug tracking and resolution are not only part ofrepparttar 133610 SCM process, but are also used with Change Management. It's essential that bugs be reported and that developers are notified ofrepparttar 133611 problems to ensure resolution. But, resolving a bug can placerepparttar 133612 product into deeper jeopardy when, in some cases,repparttar 133613 resolution introduces another set of bugs.

This is where a Feature Update document comes into play. Whenever a change is made torepparttar 133614 software, to either resolve a bug or changerepparttar 133615 functionality,repparttar 133616 Feature Update document assists inrepparttar 133617 tracking ofrepparttar 133618 changes. Additionally, Feature Update documents can be used as addendum torepparttar 133619 documentation untilrepparttar 133620 actual content can be updated.

Some ofrepparttar 133621 more popular bug tracking and management systems are as follows:

- TestTrack: - Gnats: - Bug Wiser:

As you evaluaterepparttar 133622 newly built product, keep track of various problems you encounter and report them back to development. In this way, you can provide a service forrepparttar 133623 development staff as well as learnrepparttar 133624 various issues associated withrepparttar 133625 product itself.

* Packaging

Products available for release should be presented as a completed and tested installation on CD and overrepparttar 133626 Web. For CD installations, documentation can be provided in HTML or PDF format. All installations should auto-start when inserted intorepparttar 133627 CD drive or be started by double-clicking onrepparttar 133628 setup application.

For Web-based installations,repparttar 133629 basic installation information is located onrepparttar 133630 Web page associated withrepparttar 133631 given download. Oncerepparttar 133632 product is installed,repparttar 133633 user can read detailed documentation from an HTML or PDF file.

Some ofrepparttar 133634 more popular packaging systems include:

- InstallShield: - Wise Solutions:

* Deployment

Web-based deployment can consist of a Web page with a link torepparttar 133635 installation executable. The user can accessrepparttar 133636 page, readrepparttar 133637 instructions for installation, then click onrepparttar 133638 link to download.

CD based deployment can consist of a full installation copied to a CD. The user can accessrepparttar 133639 CD, readrepparttar 133640 instructions for installation fromrepparttar 133641 online documentation, then maneuver throughrepparttar 133642 installation.

* Customer and Technical Support

All products should come with a User-Acceptance Test (UAT). For custom products,repparttar 133643 UAT ensures thatrepparttar 133644 product meets a minimal set of requirements originally defined inrepparttar 133645 Requirements Analysis document. The UAT allowsrepparttar 133646 user to feel comfortable thatrepparttar 133647 product meets their needs and functions according to their requirements. For off-the-shelf products,repparttar 133648 UAT ensures thatrepparttar 133649 product is setup properly and functions inrepparttar 133650 user's environment.

Customer and technical support are essential in that, oncerepparttar 133651 product is out inrepparttar 133652 field and in use,repparttar 133653 customer needs some way of reporting bugs that were missed during QA. It does happen, but a solid QA process should capture a good percentage ofrepparttar 133654 problems before deployment.

Additionally,repparttar 133655 customer will need to access a portion ofrepparttar 133656 bug tracking system to monitor progress on their trouble tickets. This makesrepparttar 133657 customer feel better aboutrepparttar 133658 product andrepparttar 133659 process if they can monitorrepparttar 133660 status of their issues and reports.

--- What's next? ---

Numerous new software companies don't haverepparttar 133661 time orrepparttar 133662 desire to put a proper SCM process in place. Such a process not only helps inrepparttar 133663 development, but it also assists inrepparttar 133664 documentation. In such a situation, it's important that you understandrepparttar 133665 basics of SCM and various software development life cycles. Not only will you be able to generate a solid set of documents, but you will also assistrepparttar 133666 development of a solid infrastructure forrepparttar 133667 company's development team!

Edward B. Toupin is a freelance consultant, writer, and published author living in Las Vegas with his singer/actress wife. He currently handles technical writing tasks for various companies in New York, Chicago, and Denver as well as imagineers and markets feature-length screenplays.

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