Ten Useful Delaying Tactics

Written by Andy Walsh

Continued from page 1

7. Go and look at yourself in a mirror. Worry about getting old/going grey/losing your hair/putting on weight/developing spots/whether you need a tuck here and there. The best thing to do is to go and stand in front of a full-length mirror naked. Jump up and down and see which bits wobble. If that doesn't make you break out in a cold sweat, I don't know what will.

8. Dial someone you haven't spoken to in years. Find out what's going on in their lives. Then you can tell them all aboutrepparttar important report you've got to write. They may be sympathetic. They may invite you over for a beer!

9. Create a digital database of your CDs/DVDs/books etc. Even better, go down intorepparttar 102126 basement and drag out all of your old vinyl albums. You haven't seen them for years so you'll need to read allrepparttar 102127 album sleeves again. What ever happened to 'Jefferson Airplane'?

10. Play 'Danger Mail'. If you don't know what this is then I'll explain. You write an email to someone important, such as your boss, and write down allrepparttar 102128 things you hate about them - all their nasty habits, their foibles - everything. Then, hold your finger just over repparttar 102129 'Send' key. In fact, just rest it on top. You are only a second away from ruining your whole life. Cough now and it could all be over!!!! You can spend hours waiting like that.

I guarantee that if you dorepparttar 102130 above, you'll remain inrepparttar 102131 same job for a long while (unless they sack you).

However, if you want to get on in life, ignorerepparttar 102132 above list.

Become focussed. Plan out your report. Make itrepparttar 102133 best you can. And get it to your boss on time. Don't delay, do it today.

Andy Walsh is a househusband and writer living in Cumbria in the UK. He writes novels, short stories and poems some of which you can read at www.stbrodag.com. Contact him at andwalsh@lineone.net

From Angry To Loyal, All In One Understanding Minute

Written by Ken Lansford

Continued from page 1

The strange thing about anger is that it's rather like wolfing your cookies. You tend to want to also. When someone comes in forrepparttar attack, rememberrepparttar 102125 underlying emotion and that allrepparttar 102126 emotional outbursts are centered inrepparttar 102127 Limbic portion ofrepparttar 102128 brain. When a person is inrepparttar 102129 Limbic portion of their brain, they are pure emotion, nothing else. Logical reasoning cannot take place. This is why fighting back will not work. You must takerepparttar 102130 higher, harder road.

Listen, talk quietly, validate, soothe. Once your customer has calmed down, you can resolverepparttar 102131 problem and thusrepparttar 102132 root emotion. When you do this, your customer becomes bonded to you in ways you won't believe. Their confidence in you triples, their trust in you solidifies, and your future with them is secure. Furthermore, they will sing your praises forever. All it takes is a little understanding and you can turn an angry client into a customer forever.

Ken Lansford. PrintClear is the cost effective solution to expensive printer cartridges. Don't replace those cartridges, reuse them at a fraction of the cost. Visit us at: http://www.printclear.com

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