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Off Premise Extension: OPX
You'd like to work at home, but you need to stay in touch? Running out of desks, but need more employees? If so, then OPX may be perfect for you. Image taking your phone off your desk and plugging it in at home or at a hotel and having access to all office lines and features. That's what OPX can do for you and your business. Whether full time telecommuting or just working from home Friday's in summer, OPX lets you "move" your office anywhere.
OPX allows you to "login" to your office system from almost anywhere and take your intercom, office lines and features with you. OPX works through an analog dial up connection, ISDN, or over Internet using a high speed connection.
You can even use this technology to link multiple offices together into one seamless telephone system whether they are around corner or around world.
How often does a customer say to you "I didn't say that!" Wouldn't it be nice to have a record? Well now you can with Live Record. At press of a button you can start recording your conversation right into your voice mailbox. You can even forward that recording to another mailbox.
In a recent installation at tile and marble company, they always had problems taking measurements over phone. Now they have a record of exactly what their customers have ordered. Just one problem averted has saved them thousands! Best of all on many systems, Live Record is a standard feature.
Emergency Message Notification
Are you still using an answering service at night? Do you miss important calls after hours? Wouldn't it be nice if your voice mail could call you at home or on your cell phone and tell you if you have an urgent message? Well now you can!
Many of Teleco's voice mail systems can notify you at any outside phone number of an urgent message. The system can even cascade notify running though a list of numbers until message is picked up.
You can't be in your office 24/7, but now you don't have to miss important calls. Perfect for service businesses, doctors, lawyers, or anyone that needs to be in constant communication.
In several recent installations, customers saved enough by canceling their answering services to pay for an entire new telephone system!
This feature is standard on NEC IPK and Toshiba CTX.
Soft Key Integration
Soft Key's are one of most exciting developments in past few years and can really make difference between a good phone system and a great one. Soft Keys are buttons below LCD display on your phone that change function. If you're checking your voice mail, soft keys may say, forward, delete, or rewind. If you making a call they might say conference or transfer. If your phone is idle they may just say how many new and old voice mails you have.
Just some of soft keys featured are call forward, do not disturb, speed dial access, call park, mute handset, quick transfer to voice mail, caller ID recall, voice over, and number of new messages*
*example is for NEC IPK with Release 4000 software. Release 4000 software is not standard and requires hardware at an additional charge.
Live monitor allows you to listen to a message being left in your voice mail just like a home answering machine. You can then lift handset and pick up call. This lets you screen your calls without anyone knowing. This feature is standard on NEC IPK and Toshiba CTX.
Voice over IP (VoIP)
Voice over IP is today's hottest new technology, but you need an expert to help you make right choices. Voice over IP includes several new technologies including making phones calls over internet, connecting remote users to main system over internet, linking multiple locations together, and running your entire phone system on your offices LAN or WAN. There can be many cost savings and productivity gains with voice over IP technology. As with all new technologies, experience is vital in selecting and implementing right technology. Teleco's 25 years of experience can save you time and money and make sure that you get all benefits of this exciting technology. VoIP is available on NEC IPK and Toshiba CTX. Please read http://www.teleco4.com/VoIP.htm for more on Voice over IP.
Commercial on Hold
Commercial or Advertising on Hold or Message on Hold can tell callers about your business. You can advertise products or services that your customers may not know about, keep callers entertained, or just play a friendly reminder that you haven't forgotten that your callers are still on line. Make hold time productive, positive time. Commercial on Hold gives your business a polished, professional sound that plain music on hold just can't do. Teleco can provide you with a profession Commercial on Hold player with a customized sound studio production for only $300. Call 800-Teleco-4 today for more details.
Printed Telephone Tags
Teleco professionally prints labels for your new telephones for free. Many dealers don't or charge an extra fee. Printed labels ensure that everyone know what each and every button on your phone does. But, don't forget, you can always call Teleco's toll free technical support or arrange for additional training sessions. This is especially important for new employees.
Over 10 years in the telephone system and network services field. An expert in both telephony hardware and services.