7. Learn how to make smooth introductions. In business you always introduce less important people to more important people. The way to do this is to say name of more important person first, followed by words "I'd like to introduce..." and then give other person's name. Be sure to add something about each person so they will know why they are being introduced and will have some information with which to start a conversation.

8. Know who more important person is. The client or business prospect is more important than your boss. Just hope your boss agrees.

9. Pay attention to names when you meet people. It is all too common to be thinking about what you are going to say next and not focus on other person. If you concentrate and repeat name as soon as you hear it, you stand a better chance of remembering it later.

10. Use first names of people whom you have just met only after they give you permission. Not everyone wants to be addressed informally on initial encounter. It is better to err on side of formality than to offend other person right off bat.

Your goal within first few minutes of meeting other people is to make them feel comfortable and to put them ease so they will want to do business with you. When you are confident of rules for those critical initial encounters, you will have a solid start for long-term profitable relationships.

(c) 2004, Lydia Ramsey. All rights in all media reserved.

In another aspect, outsourcing can help a company focus on its core business, creating a competitive advantage within its industry. Subcontracting also affords business chance to get best job possible from people it hires. By using a third party supplier, a company has more room to be critical of kind of services provided. If work is done in-house, company ties may interfere with final product.

Outsourcing also offers a wide variety of other benefits, including: •Faster setup of function or service •Acquire innovative ideas •Increase commitment and energy in non-core areas •Improve credibility and image by associating with superior providers •Greater flexibility and ability to define requisite service more readily •Less dependency upon internal resources •Greater control of budget •Greater ability to control delivery dates •Increase flexibility to meet changing business conditions •Purchase of industry best practice •Generate cash by transferring assets to provider •Gain market access and business opportunities through supplier’s network •Turn fixed costs into variable costs