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Rose Clark of
Cabot Mall, http://www.cabotmall.com helps all her mall merchants do this. She offers free ezine advertising to each of her merchants, generating more traffic and brand name awareness for each of them. Additionally, Rose's mall does a superb job of categorizing.
3. Market to your visitors
Think of all your advertising and marketing efforts on a Return On Investment basis. It costs far more to get a customer than it does to keep one.
You should be obtaining contact information from every one who visits your web site. Email addresses. Phone numbers. Snail mail addresses. Keep marketing to these people. Tell them about new products, sales, specials, etc. Remind them why they surfed into your site in
first place and invite them back. Contests are great ways to do this. If you can give away one $5.00 widget a month and obtain 500 new contacts for every widget given away, that is a high return on investment. Some of
people who register to win your widget will buy one if they don't win. And they will come back monthly to re-register. Especially if you send a reminder to them to do so.
Cyndi Steinmetz of CDK Enterprises is very efficient in this department. When you shop at her site, register for her contest, or simply visit and supply your email address you enter her mailing list for life. Monthly reminders from CDK tell me about new children's gifts. And with four children in my home, scarecely a month goes by that I'm not looking for something for them! Cyndi is always on my mind because she reminds me to think about her regularly by sending me emails. Her reminders of products keep me thinking of new ways to shop with her all
time.
This is especially useful if you sell collectibles that are released and retired on a regular basis. If you collect Beanie Babies, you want to know when each one is retiring and make sure that you have it. If you collect Longaberger Baskets, you want to be reminded when
Mother's Day Basket is sold each year to be sure that you add it to your collection.
4. Mail, mail, and mail some more
Email specifically. Email is
cheapest form of advertising known to mankind - except for word of mouth. If you aren't sending emails to customers, leads, contacts, etc., on a regular basis you are missing out on a very powerful form of advertising. Its fast. Its easy. And its free. Case in point. When Success Promotions has a small lull and is in search of customers, I can obtain far more with far less effort by contact past customers. They know what I do. They know it works. And they may have been planning to start marketing with me again, but just haven't gotten around to ordering. Susie Glennan, of The Busy Woman's Daily Planner, http:/www.thebusywoman.com, knows this works. She monthly sends reminders to people who haven't ordered in
past 12 months. Her products are consumed, if you will, on an annual basis. She generates more sales by reminding customers to come back and re-order.
Think about
life cycle of your products and do
same. Perhaps you have a birthday product. You know one year later,
gift giver will be shopping again. Send them an email inviting them to come back and shop with you.
5. Plan ahead for seasonal sales
Of course Christmas applies here. But what about Valentines Day, Easter, Channucka, Flag Day, Voting Day, and hundreds of others? If you have gifts that apply to all occaisions generically or to specific holidays you have to plan in advance to get your marketing message in front of consumers at
appropriate time.
It might be hard to think about Santa Clause, cold weather, reindeer, and jingle bells in July; but that is when you need to start planning. Especially if you will be running special discount campaigns. Don't wait til
last minute this year. Right now, get out your calendar and make note of every holiday that will effect your business. Back track anywhere from two weeks to six months in your calendar and make a notation to begin planning and implementing campaigns for these holidays.
6. Campaign
Politics or not, we all must group and categorize our advertising in some manner. If you develop entire campaigns for products and occaisions, then you are ready to roll each time with ad copy, brochures, sales messages, etc. Don't short change yourself here. This is where it is at for every business. And gift shops aren't any different. If you plan to roll out six new necklaces this year, one every two months, then you really should find some sort of campaign method to link and organize yourself. Market them in a uniform and pre-planned manner. And by all means, have a campaign for every new product. Don't just clandestinely add it to your site and hope that someone notices. Add it with a bang, and a campaign.

Shannan Hearne President and Wizard Success Promotions http://www.successpromotions.com Building Your E-Business Better