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He works with a network of people who actively help client whose business they want. They don't just passively return phone calls, they MAKE phone calls.
And how did I find Ken? I work with a coach here in town -- Gordon -- who supplied Ken's name to me. I was telling Gordon I just couldn't cope with all logistics of moving, and kept getting conflicting expert advice and this and that, and he called Ken for me and then Ken called me and came right over. It's a wide loop, a quality loop that I'm absolutely thrilled to be hooked into. Everyone in it is outstanding.
Let's go over points once again: Ken wants to sell my house. He knew exactly when to call me, with intuition of an experienced professional, not *bothering* me with lots of calls, but sensing when timing was right. He then provided solutions to all my obstacles, and all I had to do was pick up phone when it rang.
Do YOU provide this sort of services to your clients?
Do YOU have this sort of trustworthy, quality network of problem-solvers you can roll into lap of your lucky client?
If you're a coach, do you have strong alliances with other coaches and professionals who can provide services for your clients you don't? People you know and trust who will treat your clients right?
Do YOU solve problems for clients they don't even know they have?
If you're a web designer, do you know marketing coaches, Internet copy-writers, search engine placement specialists and other problem-solvers you can hand your clients over to and know they'll be treated right? People whose work and client-skills you know firsthand and trust?
How wide is YOUR loop?
How good are YOU at supplying answers and resources to your client for as many problems as they have?
I'll be calling Ken to tell him how pleased I am, and then I'll be calling Gordon, who initiated Ken-alliance.
Do YOU have a QUALITY loop like this?
Now understand I hadn't talked with Ken in 6 months, there are tons of realtors here in town who call me all time, and I have choices. I have one woman realtor who calls me a lot and almost acts disgusted I haven't done anything yet and not once did she suggest a solution to speed things along. Unbelievable, isn't it?
Now whom do you think I'll call when it's time to sell my house? And when I do call Ken, I know he'll have name of a moving service in his pocket, name of a cleaning service, name of a realtor in Dallas, and answer to all problems I'll have at that stage of game that I can't anticipate but he will, because it's his business to know.
In chaos of my life, something is going right! This is of inestimable value to me.
Run your professional practice this way, and you'll have people beating down walls to get to you. When you participate in a quality networking loop, everyone benefits.
Susan Dunn, Professional Coach, offers individual coaching and helps clients market on the Internet. Visit her at http://www.susandunn.cc and http://www.webstrategies.cc . Mailto:sdunn@susandunn.cc