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An employer must be flexible. Does there really need to be a rigid schedule? Does lunchtime really need to take place at a specific time? Who actually needs a clock to tell them when they are hungry? This line of thinking is what is needed in every faucet of business, as simple as it seems. It makes an employee feel more like a human; it makes them feel as though
business respects them as a person and will put them first. Once that consideration is instilled in an employee’s mind, there isn’t anything that he or she wouldn’t do for a business. And, when a person looks forward to waking up in
morning to begin working in a place where they feel management gives them respect and thinks highly of them, they will put forth
effort to show appreciation.
HIRE NICE PEOPLE
Experience and degrees are great ways of measuring employees’ qualifications and potential…but ask yourself, are they nice people? A person can be
most qualified, educated, and experienced possible employee on
planet but if they have
personality of a wet paper bag or of a caged wolverine, it’s guaranteed they’re not going to do much for your business. Those that have to work with them will be disgruntled on a daily bases and begin putting out a poor performance. The customers that receive service from them will be unhappy and I need not say what happens after that.
Hire nice people. Nice people can do wonders for a business. Sound picky? It is. But, when it comes to your business, can you afford not to be picky?
A nice person can learn anything. Nice people are pleasant to be around and are easy to teach. They are notoriously quick to learn. So, even if your nice person does not have
skill set that you are looking for, one might consider
possibility of training. Think about
potential, especially if nice people seem to be rare in your neck of
woods.
HOW DO YOU FIND NICE PEOPLE
This should be obvious. During
interview process, were they down-to-earth or were they focused solely on success, success, and more success? As crazy as it may seem,
total, success driven fanatic may not be
best option. Again,
person who seems more like a “person” would be
best candidate for hiring. In
long run, they will make your business more successful because they would make
customer, as well as those that have to work with them, happier.
Conduct tests and unconventional interview methods. Why should an interview consist of one or two meetings in a stuffy room? How can we really find out about a person that way? The answer is that we can’t. Instead, how about combining
stuffy office interview one day with another day of playing a game of softball with other, current employees, as Hal F. Rosenbluth and Diane McFerrin tend to do within their company? This would be great for company moral and, at
same time, provide a chance to see how
potential employee reacts in a team environment. If
person is bent on nothing but winning and becomes angry when other teammates drop
ball or do not hit as far as they should, perhaps this person is not
best employee to have around. Chances are that their performance on
softball field will reflect their performance in
office.
Go for a drive. As again explained by Hal F. Rosenbluth and Diane McFerrin Peters,
way a person drives an automobile says a lot about a person’s personality. Are they overly aggressive and speed through traffic, weaving in an out of other cars, determined to get to
point of destination no matter what
cost? Or, are they assertive drivers who consider
safety of their passengers and think of alternate routes when confronted with a traffic jam, focusing more on
drive than
destination? (31). Which person would you rather have working for you? Which person would you rather have serving your customers? If you were a customer, which person would you rather have serving you?
Invite your new, potential employee to a company social event. Are they
type of person that talks only of themselves and continuously brags about all of
wonderful things that he or she has done? Do they even talk to anyone at all? These are
folks that either want to gain far more than they are willing to contribute or aren’t willing to gain or contribute. These are
type of people that will bring your company down.

Myron Curry is President and CEO of BusinessTrainingMedia.com a leading provider of workforce and business development training programs designed exclusively for corporate deployment. Myron has over 20 years of successful management experience with leading fortune 500 companies and has written numerous articles about workforce management issues.