Continued from page 1
Example: "our business must grow" is an obscure, non-measurable objective. What exactly should we measure in order to find out if
objective was met? But if we change it to "our business must grow in sales volume with 20%", we've got one measurable objective:
measure being
percentage sales rise from present moment to
given moment in
future. We can calculate this very easy, based on
recorded sales figures.
3. Be ATTAINABLE!
Some use
term "achievable" instead of "attainable", which you will see it is merely a synonym and we should not get stuck in analyzing which one is correct. Both are.
It is understood that each leader will want his company / unit to give outstanding performances; this is
spirit of competition and such thinking is much needed. However, when setting objectives, one should deeply analyze first
factors determining
success or failure of these objectives. Think of your team, of your capacities, of motivation: are they sufficient in order for
objectives to be met? Do you have
means and capabilities to achieve them?
Think it through and be honest and realistic to yourself: are you really capable of attaining
goals you've set or are you most likely headed to disappointment? Always set objectives that have a fair chance to be met: of course, they don't need to be "easily" attained, you're entitled to set difficult ones as long as they're realistic and not futile.
Example: you own a newborn movers company and you set
objective of "becoming no. 1 movers within
state". The problem is you only have 3 trucks available, while all your competitors have 10 and up. Your goal is not attainable; try instead a more realistic one, such as "reaching
Top 5 fastest growing movers company in
state".
4. Be RELEVANT!
This notion is a little more difficult to be perceived in its full meaning; therefore we will start explaining it by using an example in
first place.
Imagine yourself going to
IT department and telling them they need to increase
profit to revenue ratio by 5%. They will probably look at you in astonishment and mumble something undistinguished about managers and
way they mess up with people’s minds.
Can you tell what is wrong with
objective above? Of course! The IT department has no idea what you were talking about and there's nothing they can do about it - their job is to develop and maintain your computerized infrastructure, not to understand your economic speech. What you can do it setting an objective that
IT department can have an impact upon, and which will eventually lead to
increase you wanted in
first place. What about asking them to reduce expenditures for hardware and software by 10% monthly and be more cautious with
consumables within their department by not exceeding
allocated budget? They will surely understand what they need to do because
objective is relevant for their group.
Therefore,
quality of an objective to be "relevant" refers to setting appropriate objectives for a given individual or team: you need to think if they can truly do something about it or is it irrelevant for
job they perform.
5. Be TIMELY!
No much to discuss about this aspect, since it is probably
easiest to be understood and applied.
Any usable and performable objective must have a clear timeframe of when it should start and/or when it should end. Without having a timeframe specified, it is practically impossible to say if
objective is met or not.
For example, if you just say "we need to raise profit by 500000 units", you will never be able to tell if
objective was achieved or not, one can always say "well, we’ll do it next year". Instead, if you say "we need to raise profit by 500000 units within 6 months from now", anyone can see in 6 months if
goal was attained or not. Without a clear, distinct timeframe, no objective is any good.

Otilia is a certified Marketing consultant with expertise in e-Marketing and e-Business. She developed and teach her own online course in Principles of Marketing (http://class.universalclass.com/emarketing). You can contact Otilia through her Marketing resources portal at http://www.teawithedge.com