So You're Afraid of the Big, Bad Internet Seller?Written by Laura Thykeson
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There is one more thing I would like to add. Now don't let this scare you, but it is a fact. All someone has to know about you is your name, basic location, and basic age, and within 1 hour can know everything from your criminal and civil court records, drivers license number, social security number, what your exact address is, who lives there with you, who lived there before you did, what your credit rating is and a HUGE amount of other information that you never though anyone would ever find out, unless you gave your permission! The really wild thing is, you don't have to be a hacker, have a special program or anything else to find all of this out! It is there for taking, if you are of a mind to look it up. Online sellers, as a general rule, not only do not have urge to do this, they do NOT HAVE THE TIME! Now, I am not saying there aren't people out there that will do this, but majority of them are not owners of internet e-commerce sites. They are people who really don't want to work for a living, they would rahter live off of other peoples money. Internet sellers are proud, professional business men and women, and we have our own reputations to protect. Now that you know all of this, take some time to think about it and see if it doesn't make sense. Besides, what is better than being able to shop from home, in your pajamas, and not have to go out and fight crowds, waste gas, you have whole world at your fingertips to find just right thing, and to top it all off, you have an honest person like me on other end, waiting to make your transaction a great one for you, because I WANT YOU TO COME BACK!

Owner and operator of three websites, Ebay seller and buyer, and champion of "unknown" artists and artisans. Check out our websites at: Ice Originals II http://www.tias.com/stores/iceorig An Artist's Dream http://www.tias.com/stores/anart
| | Resistance - How to Handle ItWritten by Alan Fairweather
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It's therefore important to outweigh customer's reluctance by emphasising benefits of your product or service. Also, keep selling yourself and appeal to customer's emotional side, don't be too logical. Always remember that human beings will almost always allow their hearts to rule their heads when buying something. So appeal to customer's emotions, keep telling them how they'll feel when they're using what you're selling - How good they'll look or how others will feel about them. Lastly, it may just be that customer genuinely doesn't want or need or have money for what you're selling. The only way to find out which of these Six points is truth, is to keep asking questions, listen carefully to customer and watch their body language. Always remember that - "You're too expensive" could mean. - "I haven't understood a word you've said" or "I'm going on holiday tomorrow" or "My son-in-law works for your competitor." When a potential customer raises an objection, make sure you know what they really mean before you deal with it. "You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you" - Dale Carnegie

Discover how you can generate more business by motivating your team! Alan Fairweather is the author of "How to get More Sales by Motivating Your Team" This book is packed with practical things you can do to get the best out of your people . Click here now http://www.howtogetmoresales.com
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