Continued from page 1
John did measure up for
blinds and provided a quote which compared to Mary's one was $600 cheaper. It appeared he hadn't included one of
measurements therefore justifying why his quote was so much cheaper.
However, I didn't bother ringing him to find out if this was why his price was much better than Mary's. I had already decided that if he's a slob then
company he works for probably supplies shoddy blinds.
Whether that's true or not, doesn't matter because that's
perception I got about
company.
What Image Do You and Your People Portray?
Image is very important. We judge people on
way they look and behave. Do you dress appropriately for your role? Do your people? Is
image you portray professional? Does it instill confidence, trust, reliability?
Image is not just about
physical aspect of a person. The environment you work and live in also says a lot about you. So does
vehicle you drive.
For instance a cluttered environment gives
impression of chaos, disorganisation and sloppiness. Whereby a clean and tidy area portrays harmony and control.
Small Business Ideas - Points to Ponder
Do you and your people dress appropriately? How is
telephone answered? Is your environment uncluttered or does it look like an earthquake zone? Your signage Your car - is it clean on
outside and inside? Your home - is it clean and tidy? The Final Word
So take stock today. Look at yourself first. If you're a manager, business owner or team leader assess your own people and
environment and see what can be improved, then take action. You only get one chance to make a great first impression. And it's that encounter which can make
difference between you gaining
business or losing it.
For more small business ideas see our website:www.office-organiser.com.au

Lorraine Pirihi is Australia's Personal Productivity Specialist and Leading Life Coach. Her business The Office Organiser specialises in showing small business owners and managers, how to get organised at work so they can have a life! Lorraine is also a dynamic speaker and has produced many products including "How to Survive and Thrive at Work!"
To subscribe to her free ezine visit www.office-organiser.com.au