Well here comes another important one . Once you start a web hosting company , it can be very stressful. Clients keep opening tickets . So for that reason and many other reasons you will need efficient and friendly support from company which you are buying reseller hosting package from .They must be there for you 24/7 to assist you with any questions you may have.

And make sure they don't charge you any $$ for offering support to your customers because Some companies do charge extra $$ for offering great 24/7 support for your customers .

4: Branding

They should allow Cpanel and WHW branding. What is this?Well let me try to explain it. Cpanel and WHWM branding is customising them with your own graphics using branding function in WHM(Web Host Manager). The reason of why this should be considered before buying any reseller hosting package from any hosting company is that you might need to use your own graphics for your cpanel and cpanel of your accounts so for that reason and many other reasons it is better to make sure whether or not they allow Cpanel and WHW branding.

5: Established Data Center

Well most of time web hosting companies have well established data center . But still you should check and read their network and data center information, e.g where it is located , security facilities they use, and any other thing that is needed to know about data center .After all you don't want to host your site and sites of your customers on a server which is in living room of someone :)

6: Acceptable Use Policy(AUP) and Terms of Service (TOS)

This one is also important.You must read AUP and TOS of company and see if they mention anything about resellers.Sometimes companies providing reseller packages will make you use their AUP and TOS , which means your site and all other sites that you are going to host will accept that policy. So if you want to set up your own AUP and TOS then being with a company that doesn't allow such thing will be a big problem .

There are many reasons which you should consider this , lets suppose company which you are going to get reseller package doesn't allow adult hosting on server but you want to host adult sites ,anysite, for just building a great client base so as you can see that policy of not allowing any adult material on server will lose you many clients and also will make you look for another company.

I think that is one enough reason to read and triple read policies of any hosting company that you want to get a reseller hosting package from .

Conclussion

There you go , These are six main things you should consider before buying any reseller hosting package . Now that you know these main things then you should start searching for best hosting comapany that will meet your needs and your client's needs.

About the Author: Abdillahi Abdillahi is a web designer, founder and president of http://kooshin.com , a company providing affordable web hosting and web design solutions to small to medium sized businesses and individuals. For more information , please visit http://kooshin.com

If you are large enough to have multiple incoming lines & an automated voice mail system, a simple solution is to immediately record a server status alert, along with an honest assessment of what has happened and, if you know it, an estimated time that server will be operational again. This will allow customers calling about their site being down to get information they need without having to talk to a live technician. The customer is happy to be informed, (even if they are VERY unhappy about having their site down), and you have saved yourself time and money and can focus on important problem at hand.

In your recorded status alert, let customer know how often status will be updated. We recommend that if a server is down longer than 90 minutes, updated information should be made available every 30-45 minutes.

If you are a smaller host with only one incoming line, you probably don't have enough customers that busy signals will become a major irritant, but keep message very short and to point.

By now many of you are saying "what about those of us who don't HAVE a tech support number to call?" Good question since a recent survey shows that over 75% of web hosting companies do NOT publish a tech support number. Fear not, there are a couple of other ways that we will discuss in upcoming articles. Our next article will talk about using Voice Over IP service and Instant Messaging.

This article may freely be reprinted on your web site or BLOG as long as all links and author information are not altered or disabled.