Six Main Things To Consider when buying a reseller hosting package

Written by Abdillahi Abdillahi

Continued from page 1

Well here comes another important one . Once you start a web hosting company , it can be very stressful. Clients keep opening tickets . So for that reason and many other reasons you will need efficient and friendly support fromrepparttar company which you are buyingrepparttar 134371 reseller hosting package from .They must be there for you 24/7 to assist you with any questions you may have.

And make sure they don't charge you any $$ for offering support to your customers because Some companies do charge extra $$ for offering great 24/7 support for your customers .

4: Branding

They should allow Cpanel and WHW branding. What is this?Well let me try to explain it. Cpanel and WHWM branding is customising them with your own graphics usingrepparttar 134372 branding function in WHM(Web Host Manager). The reason of why this should be considered before buying any reseller hosting package from any hosting company is that you might need to use your own graphics for your cpanel andrepparttar 134373 cpanel of your accounts so for that reason and many other reasons it is better to make sure whether or not they allow Cpanel and WHW branding.

5: Established Data Center

Well most ofrepparttar 134374 time web hosting companies have well established data center . But still you should check and read their network and data center information, e.g where it is located , security facilities they use, and any other thing that is needed to know aboutrepparttar 134375 data center .After all you don't want to host your site andrepparttar 134376 sites of your customers on a server which is inrepparttar 134377 living room of someone :)

6: Acceptable Use Policy(AUP) and Terms of Service (TOS)

This one is also important.You must readrepparttar 134378 AUP and TOS ofrepparttar 134379 company and see if they mention anything about resellers.Sometimes companies providing reseller packages will make you use their AUP and TOS , which means your site and allrepparttar 134380 other sites that you are going to host will accept that policy. So if you want to set up your own AUP and TOS then being with a company that doesn't allow such thing will be a big problem .

There are many reasons which you should consider this , lets supposerepparttar 134381 company which you are going to getrepparttar 134382 reseller package doesn't allow adult hosting onrepparttar 134383 server but you want to host adult sites ,anysite, for just building a great client base so as you can see that policy of not allowing any adult material onrepparttar 134384 server will lose you many clients and also will make you look for another company.

I think that is one enough reason to read and triple readrepparttar 134385 policies of any hosting company that you want to get a reseller hosting package from .


There you go , These arerepparttar 134386 six main things you should consider before buying any reseller hosting package . Now that you know these main things then you should start searching forrepparttar 134387 best hosting comapany that will meet your needs and your client's needs.

About the Author: Abdillahi Abdillahi is a web designer, founder and president of , a company providing affordable web hosting and web design solutions to small to medium sized businesses and individuals. For more information , please visit

1 Simple Step Towards Improved Customer Satisfaction for Web Hosts

Written by Toby Wolf

Continued from page 1

If you are large enough to have multiple incoming lines & an automated voice mail system, a simple solution is to immediately record a server status alert, along with an honest assessment of what has happened and, if you know it, an estimated time thatrepparttar server will be operational again. This will allow customers calling about their site being down to getrepparttar 134370 information they need without having to talk to a live technician. The customer is happy to be informed, (even if they are VERY unhappy about having their site down), and you have saved yourself time and money and can focus onrepparttar 134371 important problem at hand.

In your recorded status alert, letrepparttar 134372 customer know how oftenrepparttar 134373 status will be updated. We recommend that if a server is down longer than 90 minutes, updated information should be made available every 30-45 minutes.

If you are a smaller host with only one incoming line, you probably don't have enough customers that busy signals will become a major irritant, but keeprepparttar 134374 message very short and torepparttar 134375 point.

By now many of you are saying "what about those of us who don't HAVE a tech support number to call?" Good question since a recent survey shows that over 75% of web hosting companies do NOT publish a tech support number. Fear not, there are a couple of other ways that we will discuss in upcoming articles. Our next article will talk about using Voice Over IP service and Instant Messaging.

This article may freely be reprinted on your web site or BLOG as long as all links and author information are not altered or disabled.

Toby Wolf was one of the online pioneers, beginning consulting in 1990 & has done work for companies like Dell, AOL, SBC & Amoco. Toby is the founder of AlphaOne Technology, & has designed, managed, or provided search engine optimization for over 200 web sites since 1997. E-Mail Toby

    <Back to Page 1 © 2005
Terms of Use