Simply Awful Training Tips

Written by Mike Delaney


Continued from page 1

3. DON'T INVOLVE THE PARTICIPANTS The quickest way to lose your audience is to simply stand inrepparttar front ofrepparttar 106467 room and talk at them. It was as true for Confucius in 451 B.C., and it's true today -- What I hear, I forget; What I see, I remember; What I do, I understand.

4. USE INAPPROPRIATE LANGUAGE OR HUMOR There is never an "on" reason to be off color. Inappropriate language and humor lessens your both your image as a professional and your effectiveness as a trainer.

5. BE A KNOW-IT-ALL Asrepparttar 106468 trainer, you really arerepparttar 106469 expert. Just don't remindrepparttar 106470 class of it. Remember that every chance you have to raise yourself up will almost always mean lowering someone else byrepparttar 106471 same margin.



Mike Delaney is a shoplifting prevention trainer with over 20 years experience as an expert shoplifter, and almost 10 years stopping them. He is the author of "How to Beat Shoplifters and Increase Profits", offered by Bison Creek Desktop Publishing, http://www.zianet.com/bisoncreek


Strategic Knowledge Management - The Key to Sustainable Performancel

Written by JT Frank Management Centre


Continued from page 1

For strategic knowledge management to work, it will require self-directed and self-motivated k- professionals. Organizations can no longer achieve sustainable performance by continuously providing external motivation to enhance performance. Leading organizations must provide a strategic platform for their human capital to excel and compete by developing them to be k-professionals.

K-professionals are open-minded performance-oriented professionals that haverepparttar passion to developrepparttar 106466 8 most innovative skills to progress torepparttar 106467 next level of excellence inrepparttar 106468 K-economy. The 8 most innovative skills of a k-professional are strategic thinking, knowledge responsibility, performance-directed learning, contributing in innovative teams, professional discipline, self-driven innovation habits, solution focus mindset and personal knowledge creation.

Creating competitive advantage today requires strategic knowledge management and k- professionals. Leading-edge enterprises consider their knowledge and human capital to be strategic assets and actively and explicitly manage it as such to increase business value.



JT Frank the publisher of this article, can be reached at jtfpg@tm.net.my or +604-6593859, offers training and consulting services in the areas of Knowledge Management. INVEST your organisation's Knowledge Capital Creation BUDGET with one of ASIA's pioneering Knowledge Management Specialists - JT Frank Management Centre


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