Finally, researchers have discovered that Viagra can save endangered species. This is no joke – check wire services on Internet. In fact, a paper published recently by researchers at University of Alaska and University of New South Wales reveals that trade in exotic body parts used as aphrodisiacs has fallen dramatically since Viagra hit market.

Rhinos love this, because poachers had made them almost extinct, killing them for horn, so sought-after by lovelorn, and leaving carcass behind. Reindeer feel more secure about their antlers now, too, since velvet coverings are in less demand. And you may already have noticed fewer seals walking around town with their legs crossed, as price for their private parts has fallen 72 percent.

Others who are thrilled about this great scientific discovery include sea horses, pipefish, elk and ever beloved sea cucumber. I am still not sure whether that last one is a joke.

So, is Viagra butt of countless jokes or scourge of Internet? If you look for silver linings, it is neither. It is savior of endangered species. Now that I've helped clear that up for you, what else do you deride? What else upsets you? Can you find a silver lining? I'm sure you can. If Viagra is a good thing, can there be anything bad?

In this case, we can see misunderstandings, humor and also exasperation. Can you imagine pilot assuming there was “autoload” on his or her airplane? There’s just no telling about other people’s assumptions. I’m reminded of attorney I once worked for who flagged me down while sharpening a pencil in an electric pencil sharpener. “How do I get this out of here?” he asked me. Or time our business went computer and my boss took his zip code for his salary and was furious. Sometimes communication takes a lot of tact!

We always tend to think things are easier somewhere else – that communications we have between inside sales and outside sales are worse in our place, or communication between lawyer and paralegal, or between partner and partner, or that surely pilots and mechanics can communicae—there’s “only” an airplane between two of them.

As I say in my ebook, “Communication,” good communication takes a lot of work – expressing yourself clearly, listening up, and repeating back for clarification to make sure you’ve understood and been understood. It’s particularly hard in writing where there’s no feedback (as we see here), and no non-verbals to read.

It also requires excellent emotional intelligence skills – creativity, flexibility, intuition, and empathy.

67% of qualities that contribute to success are emotional intelligence competencies. Work on your communication! It will pay off in both your private and your professional life.