Another factor to consider is dependencies on other software packages. Some systems, like Microsoft CMS, require you to license not only CMS product, but a number of other related products which are required for CMS to work properly. Make sure you check database requirements, server and OS requirements, and whether third party components are needed to create templates or maintain site in future. And of course, never forget those frequently shocking consulting fees that are often part and parcel of any major implementation. Add it all up and you will find that some systems which may initially appear to be attractively priced are, in fact, quite expensive.

One issue many companies fail to consider is how well CMS can be tailored to fit firm's existing work flow. Most systems will give you some flexibility in assigning roles and permissions. Systems vary in complexity from offering only a set of pre-defined roles to completely customisable user systems. Permissions, editorial review, and scheduling are related concepts: Does your firm need to put content through a review and permissions phase and does your firm need to schedule start/stop days or pre-schedule content (load content before start date)? Look for a system that matches, or can be tailored to match, your existing structure and work flows, otherwise you will face challenges in modifying offline processes and training staff.

There's no magic formula for finding right CMS. The market is very fragmented and many systems use similar labels to provide widely disparate levels of functionality. It is essential that you be proactive about approaching vendors and go in door knowing what you need _ put burden on them to show that they can meet your needs. Have clear requirements and research best practices so that you are equipped to deal with this sometimes and often expensive buying decision.

written by: Ric Shreves, http://www.waterandstone.com

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