If you want to purchase a camera phone, consider what quality of photos you need to take. Most camera phones have less than a one megapixel resolution, which produces low-quality images. If you need to take clear photos, look into a camera phone with 3 or more megapixels.

Voice Dialing and Bluetooth are becoming standard in many phones to make it easier and safer for people to use their phones while driving. Voice Dialing allows you to speak a person’s name into your phone, which will automatically find person in your address book and dial number for you. Bluetooth lets you connect a headset to your phone without wires. Some luxury cars are beginning to offer Bluetooth connectivity so that you can take calls in your car through built-in speaker system.

Some newer cell phones are being designed with an emphasis on entertainment. They can be used to play music MP3 files, stored video and even movies, and video games. In general, newer phones are all getting smarter and more specialized.

After you’re done choosing features that you want, don’t neglect practical aspects. Look at how often you will need to change battery, whether screen and keypad are too big and too small. Also, caveat emptor: most cellular providers lock you into a one or two year contract when you purchase a phone from them. If you cancel your service, they will charge you an early termination fee.

NextContact’s NextAnalytic reporting tool is now available via web browser in addition to previously supported Java interface, and its Digital Call Recording feature now allows managers to “eavesdrop” or supervise a call from any desktop.

Furthermore, managers, administrators or supervisors now have ability to monitor and manage multiple call centers at multiple locations from any web-enabled terminal, and individual status monitoring of agents has been added as well. For example, if an agent logs off for lunch, an indicator can be set to notify a supervisor if agent is gone 5 minutes longer than allotted time.

About NextWest, Inc.

NextWest, Inc. is a leading manufacturer of IP-based business telecommunications and contact center systems. The company’s fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other organizations to meet their changing telecommunications needs. With cost-effective solutions that are flexible, scalable, reliable and easy to manage, NextWest delivers uncompromising quality and features resulting in fast and quantifiable ROI. For more information about NextWest Business Phone Systems, IP Phone Systems, Advanced Voicemail, Conferencing Solutions, ACD, Reliable VoIP ( Voice over IP ), Advanced IP Predictive Dialers, IP Telephony, Blended Call Center Solutions, VoIP Call Center Systems, VoIP Phone Systems, IVR, Auto Attendants, CTI, Advanced PBX Features, NextWest PCXi, NextContact or any of our industry specific solutions call 1-877-I-GO-NEXT (446-6398), or visit our website at http://www.nextwest.com