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It’s a fact that web surfers have limited, if any, patience for “page not found” errors. Building credibility and trust on
Internet is a challenging task. When surfers click to your page, and it’s not there, they may conclude that you are out of business. At first exposure to you, if your page is not available they are likely to find a competitor and forget all about you. Yes, you can create a custom 404-error page, but if your entire site is down, that won’t help you much.
Suppose you sell advertising on your site and it goes down. What will your advertisers think if they visit your site and don’t’ see their ads?
Maybe you have a paid membership site. What will your members think when they try to access your site and it’s not there?
Suppose a reporter visits your site and it’s down. That could kill a budding story about you, or it could inadvertently cause them to write something negative about you.
Why risk all these problems when
solution is so simple and cost-effective?
The answer is remote website monitoring. For under $20 per month, you can get basic monitoring that will inform you if your site is down so you can take immediate action to fix
problem. Depending on
complexity of your e-business operation, you can get more sophisticated service features that can monitor not only your pages, but also your database, servers, transactions and can even check for content changes on your pages. If someone hacked into your site and changed
content on your home page, wouldn’t it be nice to know about it before
rest of
world does?
To check out companies that offer these services, do a search for “remote website monitoring.” Most companies have free trials. The key is to find a company that has flexible service options. Depending on
scope of your e-business, you may or may not need certain features that are bundled together. Why pay for what you don’t want? Also, bigger may not be better. Look for an established company that is not too big to give you excellent customer service. During your free trial, send a question or two to their tech support and see how fast they respond. This will give you an idea of what you’ll get after you pay.
Whatever you do, do it today. You can’t afford to not know if your web pages are down.
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Nick Nichols directs marketing activities at WebSitePulse.com, a leading provider of website uptime and performance monitoring services. Visit WebSitePulse.com for a free trial and know how your site is doing 24/7.