Schedule Time for Interruptions

Written by Eric Plantenberg


Continued from page 1

But we do not want to tell our clients, managers, and co-workers that we aren’t there for them… So now you can haverepparttar best of both. You have a specific time predetermined in your day that you are available for ‘scheduled interruptions.’ Instead to denyingrepparttar 103495 requests of others, you can simply plan a time that you will be able to help them.

The second component is to stick to your schedule and communicate to others when you are available for them and when you are not. If this seems unrealistic or impractical, that is because you have never tried it! Inrepparttar 103496 long run, your boss with be impressed that you are getting more done, you will have more quality time to prevent most of your clients’ crises, and your coworkers will learn that you are not at their beck and call.

A frequent question people ask is, “how much interruption time do I need to schedule and when should I schedule it?” That, of course, is going to vary from person to person, but as a general rule, I say as much as you need and when it is convenient for you. If you arerepparttar 103497 manager of a large group of people, you are going to have more people knocking on your door for help with their challenges than if you are just getting started with a company. Try outrepparttar 103498 amount you think will be adequate and you will quickly realize if it’srepparttar 103499 right amount for your needs. Most people find that right before or after lunch makes sense, as that is an easy breaking time inrepparttar 103500 middle ofrepparttar 103501 day.

Be Free!

Eric is president of Freedom Speakers & Trainers, www.deliverfreedom.com & an instructor & personal coach on memory, goals, attitude, time management & communication. He is a national know memory trainer that has worked with thousands of companies to enhance their memory. He is co-author of Winning The Name Game, an at home study course that teaches individuals how to remember the names of everyone they meet. www.winningthenamegame.com


Take Care of Yourself Before You Take Care of Your Customers

Written by Eric Plantenberg


Continued from page 1
This all seems very obvious. Atrepparttar same time that many people realize this truth, it is rare that people consciously take steps to make sure that their greatest customer service assets are being serviced too - w hether that person in on your staff, in another department, or if that person is YOU. It is critical that you continually improverepparttar 103494 emotional, physical and mental support you are supplying torepparttar 103495 people serving your customers. One of my friends and colleagues, Paul Wesselemann, shared a story about his time working at an HIV/AIDS support network. He explained how it was absolutely unacceptable to come to work when you were feeling even a bit ill, as evenrepparttar 103496 smallest cold could be extremely dangerous for someone with HIV. He was REQUIRED first and foremost to take care of himself, make sure he was 100% before he was allowed to offer help and support to others. How committed are you to takingrepparttar 103497 same care of YOUR needs? Your task forrepparttar 103498 month is to identify and act upon a couple of ways to keep you in proper shape so you can take care of your always important customers. BE FREE!

Eric is president of Freedom Speakers & Trainers, www.deliverfreedom.com & an instructor & personal coach on memory, goals, attitude, time management & communication. He is a national know memory trainer that has worked with thousands of companies to enhance their memory. He is co-author of Winning The Name Game, an at home study course that teaches individuals how to remember the names of everyone they meet. www.winningthenamegame.com


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