Keep in mind, no two cleaning companies are alike. While you're doing your research, write down your impressions of each; keep good detailed notes.

When you have completed this, do a review and write down your comments on each business; what thoughts come to mind? Do you like their setup; do you get a good feeling about them; what is that feeling about? What were negatives about them? What could any of them do better?

The next step is to identify interests you discovered from your research and what you could offer that would make your business unique.

By doing your research and identifying your niche, you'll be on your way to a successful business that will stand out from your competition.

This is what caring, gentle people do. This is what leaders do. If they see someone hurting, they try to help. They don't help to "get through it" or get people back to work. They help, and care, and listen because it is right thing to do. They show they care through their actions.

If you are like me, as you read this you thought, "How would I have handled that?" and "Would I have been as successful as President Reagan?" They are good questions.

The better question though is, what can I do today to be more focused on others, and therefore help them succeed?