The U.S. IT industry matured considerably as it moved through 1990s. More and more workers acquired new skills in computer and communication technologies and heavy investment in IT led to a period of economic growth and acceleration of labor productivity. Labor productivity in manufacturing had highest growth with 4% per year between 1990 and 2003 followed by non-financial corporations with 2.8%. Productivity in business rose by 2.4% each year during same period.

Information Technology Industry Growth Beyond 2000

The second half of 20th century was characterized by dynamic growth of computers. The 21st century will see technologies merge and computing take on a different scenario at all levels and particular also in home. Today, U.S. economy and national security are fully dependent on information technology and at core of information infrastructure is Internet

By end of 20th century there were more than 100 fixed telephone lines per 100 inhabitants in United States. Mobile phone penetration was nearing 60% and Internet penetration 70%. As we moved into 21st century third generation networks brought new applications for mobile phone users and number of mobile phones fostered by increase in sales of smart phones will surpass that of fixed lines phones before long.

Close two-thirds of Nation is now online. Use of broadband is rapidly expanding and according to U.S. Department of Commerce projections business-to-business e-commerce may exceed 500 billion in 2005. In 2003, of high-speed lines offered by providers 64% were from Cable TV operations, 32% from telephone companies, and remaining 4% were from various other providers such as DSL and telephone company high-speed services.

The digital home concept - devices in home sharing digital media across a home network - has been around for some time. Interoperability of devices connected to home network has still to be improved to allow seamless operation and access before application of this concept will take off. Recent projections, however, show home networking growing steadily at an average annual rate of more than 25% between 2005 and 2010 and smart devices and smart networks will connect everything and everyone in near future. The U.S. Information Technology Industry Page 3

Miniaturization and need to increase computing power have been driving IT industry since its infancy, making technology affordable for almost everyone. This drive to innovate is ongoing and will give us a new generations of microprocessors, which are ten-times faster as today's, and memory chips with 40 times storage capacity, grid computing and high productivity computing (network embedded and cognitive computing systems), photonics, nanotechnologies, optoelectronics, and new chip designs and fabrication methods.

Molecular electronics (nanotechnology) is expected to solve some of problems and information overload we are facing today in computing and telecommunications and in fields such as medicine and energy. Application of this technology has recently been seen in flat-panel displays and is projected to be utilized by sensors, optical components, laser, memory and other logic devices in next 5 to 10 years.

Research & development promoting innovation is sponsored by United States Government and IT industry. The networking and information technology research and development budget request for 2005 for all U.S. Government agencies was $2,147 million. Total information technology industry R&D is an estimated $29,100 million.

To order comprehensive U.S. IT Industry Statistics Report: Call 001-202-626-574 or contact amccormick@itic.org. For a detailed report contents description log on to http://www.itic.org/statistics.

What about an emergency service? If you need your data back urgently, find a company that offers this type of service. It may be costly but worth expense. It is also a good idea to discuss responsibility for possible delays.

• Unbelievably high successful recovery rate No "magic machine" exist that can automatically retrieve all data from hard disk. 15-20% of all cases are entirely unrecoverable and there is nothing anyone can do about it. If a company claims to have successful rate of more than 90%, they are definitely being dishonest with their customers.
• Class 100 Clean Rooms Clean rooms are only used in most difficult cases when engineers have to disassemble a broken drive in order to fix its mechanical parts. This is a really complex and expensive procedure with very low rate of success. And besides, mechanical failures happen very rarely(only 4-5% of all accidents). Most companies mention clean room for marketing purposes only and most likely you will pay for it from your own pocket.
• Free Diagnostics A good company SHOULD offer free diagnostics. But sometimes this is misleading. It may still be free, but if you become unsatisfied with price offered after evaluation and try to withdraw your order, you will be charged a so-called "cancellation fee"(that may go up to $200). Be aware of this.

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