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What message does this organisation think they are sending to their P.A.’s?
No wonder staff turn-over is high. This organisation doesn’t value its core people.
Working Effectively With Your P.A.
qTrain your PA. Invest time and money into their personal and professional development.
qBe clear on
extent of
authority you are giving them.
qBe clear on what you expect from them.
qCommunicate with them daily – keep them in
loop.
qPraise and encourage them regularly
qShare your successes
The P.A’s Expectations They want:
q A boss who communicates with them.
q A boss who understands that when they are given tasks to do, although they may have taken 2 minutes to discuss, could take
P.A. 2 days to complete.
qA boss who realises that
P.A. has to do many tasks as well as answering
entire phone calls. They often have many interruptions in their day, which can cause them to get very behind with their work.
qA boss who is appreciative of them and realises that
P.A. does have a life outside of work and needs to have time-out just like they do.
The Final Word Although there are many people in
job market, finding a good P.A. can be like finding a needle in a haystack.
If you have found
right person, don’t take them for granted. Look after them and they will look after you.

Lorraine Pirihi is a professional organiser, life coach and dynamic presenter. She runs her own business The Office Organiser specialising in helping busy individuals and organisations to dramatically improve their productivity, reduce the stress and the mess and have more time for living life! She finds that most people are too busy being busy. http://www.office-organiser.com.au