Continued from page 1
When
time came for him to make his presentation, he started off by saying, "Let me first give you
big picture" and with that he pulled out a diagram. The manager immediately leaned over and started closely scrutinizing
pension plan. From there on it went like a dream. The rapport was established early on. The manager began to think "I like this man, I can do business with him." A very good plan was devised which suited
manager's needs well and both parties were happy -
manager with his plan, my friend with his commission. A win win ending.
Don't underestimate
power of communicating in
other person's preferred mode.
Now, how can you apply this in your business? Do you write ad copy or sales letters? Do you do face to face selling or telephone selling? Sprinkle your words with phrases from each mode and see how
prospect responds. If they respond with similar expressions, you have identified their mode.
KEY WORDS & PHRASES - THE SIGN POSTS Here is a list of words and phrases to help you identify a dominant modality:
VISUAL crystal clear focused flash hazy sight for sore eyes up front it appears to me get a bird's eye view it looks like in
mind's eye you get
picture it's clear cut take a dim view suffer from tunnel vision with
naked eye
AUDITORY that rings a bell I'm all ears certain overtones harmonize make myself heard tuned in that's unheard of to tell
truth in a manner of speaking gave him an earful listen up tongue-tied described in detail sounds like just say it
KINESTHETIC I'm conscious of you can sense she perceived lay your cards on
table come to grips with it that's a pain in
neck pull some strings hang in there touch base with what it boils down to start from scratch that was under handed hold on you need to experience it in a moment of panic
These lists are just to get you started. There are an abundance of signals out there in
way people express themselves. You just need to "read
signs", "hear
bell ring" and "grasp
meaning" behind
words your prospect is using, either in written or spoken form.
Rapport is almost priceless. Agreements, contracts, big business deals are often concluded between people because they sense a bonding between them. Develop and practice this essential communication skill and your life and business will take on new vitality!

Mike Jones writes regularly in The High Achievers Journal. Subscribe to receive great articles on creativity, communication skills, marketing strategies, speed learning, image building. mailto:highachievers-subscribe@egroups.com