Planning Special Events - Part One

Written by Heidi Richards, MS

Continued from page 1

Who isrepparttar target market? As an Event Planner, you may not be involved in that part ofrepparttar 136350 planning. Your job may be just to stage an extraordinary event. The company or organization may be responsible for attendance.

How will you measurerepparttar 136351 success ofrepparttar 136352 event? Byrepparttar 136353 number of attendees, byrepparttar 136354 amount of money raised, byrepparttar 136355 number of people interested in helping out with future events?

If this event has been hosted inrepparttar 136356 past, talk with others who have worked on it before. Get their advice and support. Seekingrepparttar 136357 opinions and advice of others will help to elicit support for future success ofrepparttar 136358 event. Find out what went right, what went wrong and how they measured success inrepparttar 136359 past. What are/were their expectations of this event? Were those expectations met or exceeded? If not, what would they have done differently? This will help you develop your Master Plan.

© 2005 - Heidi Richards

Heidi Richards is the author of The PMS Principles, Powerful Marketing Strategies to Grow Your Business and 7 other books. She is also the Founder & CEO of the Women’s ECommerce Association, International (pronounced wee-kī) – an Internet organization that “Helps Women Do Business on the WEB.” Basic Membership is FREE. Ms. Richards can be reached at or

The Top 10 Ways for Managers to Build Rapport through Listening (and stuff!)

Written by Martin Haworth

Continued from page 1

  • Build trust by following through with commitments.
    Create an environment where as you listen, you make commitments and agreements which you follow through and deliver. This creates your 'emotional bank account' credits (as Steven Covey says inrepparttar 'Seven Habits of Highly Effective People'). Ifrepparttar 136232 person you are listening to knows you will deliver what you say, you are well ahead in their credit rating.

  • Seek clarification if you are not sure - don't assume.
    As you listen, there may be things which are unclear. Don't be shy, be honest and ask for clarity. It is far worse to make incorrect assumptions and get it wrong, than to admit that you didn't quite understand what they meant. It will also make you human and real - well, at least slightly more so!

  • Use other body language to show you are listening.
    While you are listening you can show all sorts of encouraging signs thatrepparttar 136233 speaker will take positively. Apart from loads of facial gestures (raised eyebrows, smiles, frowns, nods ofrepparttar 136234 head etc.), other parts of your body show you are listening closely too. A shrug ofrepparttar 136235 shoulders, arm and hand gestures and even an open body posture (arms NOT folded!) can all make a difference to your speaker. (A soft-shoe shuffle of excitement can work too - when you know folk a little better!)

  • Put off interruptions.
    When listening to someone, maintain full attention by switching off cell-phones, pagers and PA announcements for you. If someone else asks for your attention, don't flip from your original speaker to them. Every time you are interrupted, your rapport build has to start again. And atrepparttar 136236 end ofrepparttar 136237 day any interaction, when positive, supportive, encouraging and fun, is going to make a big, big difference.

    © 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, (Note to editors. Feel free to use this article, wherever you think it might be of value - with a live link if you can).

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