Outsourcing proves quite worthwhile and beneficial during period of slump in a country’s economy. When profits are under threat and it becomes imperative to reduce costs, outsourcing is perhaps best way to mutilate costs without compromising on good quality of work. Besides this BPO also liberates big companies of labor oriented problems or issues, thereby enabling them to be more focused and streamlined to enhance their work.

There are various sectors in which outsourcing is holding grips. These are Financial sector, IT, Telecommunications, Advertising, Courier Services and Customer Support Services. A case in point can be Spectra mind that undertakes many of crucial tasks (insurance, telecom etc.) for clients in US and Europe.

But outsourcing process is not acceptable to everyone due to its complementary disadvantages. People often believe that outsourcing leads to drainage of jobs. It is believed to create an acute unemployment for qualified professionals of that very nation. Moreover there threat of delayed work failing to meet deadlines and targets and most importantly that of leakage of confidential information is always lurking in overseas outsourcing. The companies also do not get to confront or communicate directly with their key clients which makes them all more dependent on their offshore agencies.

Like every other phenomenon, outsourcing in business too has tail of ethics attached to it. However, truth is that it is one of best ways for a company to expand, enhance its growth and minimize costs. But a company should not be just enchanted by merits of outsourcing but should also be considerate of its pitfalls.