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• If you know you will be in meetings or unavailable at certain times, let
person know o avoid voice mail telephone tag.
• If you are in
middle of a complex task that requires an uninterrupted thought process, let voice mail answer
phone. Otherwise, take
call to avoid a pile up of messages to return later.
• Phone messages should be responded to within 24 hours. If you have been too tied up to answer a question or inquiry, at least respond to
person who called to let them know that, and then give them an expected date by which you will have
answer for them. This way you still seem responsive, even if you cannot address their request immediately.
MEETING MANAGEMENT
• When calling a meeting, always draft an agenda and attach it to
meeting invitation. The agenda will serve multiple purposes:
o Help attendees prepare for
meeting o Provide a sense of time allocated to each subject, so attendees can be mindful of intended time allotments o Focus attention on
key issues to discuss (in case
meeting agenda gets sidetracked) o Demonstrate to others that you value their time & intend to make
meeting productive
This work equally well for small or large meetings, but becomes even more essential to productivity with a large meeting
• After
meeting, it is helpful to prepare “meeting minutes”. The minutes provide a summary of
key points discussed, and
associated outcomes and action items. They serve as a helpful recap for
attendees, as well as others who could not attend, but who have an interest in
subject matter. A track record of accurate meeting minutes also helps to keep meeting size to a manageable volume, as all of
affected parties will feel less of a need to attend
meeting in order to understand its’ directional outcomes.
• The day before
meeting, make sure to arrange for copying of any required handouts.
• If co-workers are always dropping by for impromptu meetings, don’t hesitate to create a “Do Not Disturb” time to be used for those complex thinking projects, where being interrupted has a big impact on your train of thought.
Copyright 2004-All rights reserved

As The Organizing Wiz, Ilene Drexler works with clients who want to get organized in their home or offices. As a member of the National Association of Professional Organizers and the National Study Group on Chronic Disorganization, Ilene is a part of the industry's leading resources for professional organizing.
The Organizing Wiz Phone 917-301-1981 Email: ilene@organizingwiz.com url: www.organizingwiz.com