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You must have
cash to pay for excellent PR counsel as well as for excellent legal counsel. You must be prepared to support
tactics that will lead to victory. This often includes such expensive items as advertising and lawsuits.
Each year’s company budget should include a PR defense fund large enough to fend off any attack, larger or small.
Third, you must see a recognizable gain.
Never go to war with
media if there is nothing for you to gain by it.
In short, never fight out of spite.
Let’s say a columnist in a free alternative tabloid makes a snotty comment about your company that is obviously unfair and untrue. Forget about going to war with that reporter.
It’s not worth
effort. The odds are low that anyone among your key stakeholders saw they item. If they did, they likely put no credence in
item.
Simply write a careful, polite letter to
editor that refutes
comment and presents
facts. Ask
tabloid to publish
letter. If it refuses, buy ad space.
You do this only to get it on
record that
comment is unfair and untrue, just in case a reporter at a mainstream paper decides to pick up on
story.
That’s it. Leave it alone.
Keep your powder dry and save your resources for battles that count.
In addition, there must a low risk of revealing other bad news. The last thing you need is to fend off a media attack on an unfair and untrue story, only to have
media uncover a fair, true and devastating story.
If you have skeletons in your closet, stay away from a media battle.
Copyright 2003 by W.O. Cawley Jr.

Rusty Cawley is a 20-year veteran journalist who now coaches executives, professionals and entrepreneurs on the use of news strategy to enhance and protect their companies. For a free copy of the hot new ebook “Hardball PR: How to Get Tough with Investigative Reporters,” please visit http://www.prrainmaker.com/gethardball.html