The thing to remember is that no one is perfect. You don't need to be a perfect skier to enjoy and start skiing. Everyone starts somewhere. Place one foot in front of other and complete one step at a time. However minor your achievements, your brain and nervous system will remember steps you have taken and will act to improve future steps. You can feel proud that you did something rather than nothing and have dared to live.

Are you looking for a common language in your office? One way to bring this about is to establish an EQ culture.

Emotional Intelligence is a field that pertains to how we understand and manage our emotions, and whether you like it or not, emotions are a large part of our daily dealings in business world. We are just now beginning to acknowledge that business is about relationships. In order to have effective relationships, you have to have a common language.

Emotional Intelligence involves competencies which we all need to get along, relate, conduct business, communicate, lead, and accomplish team goals.

Such competencies as Resilience (how well you bounce back after failures and rejections), Flexibility (being able to deal with change and diversity), and Intentionality (saying what you mean and meaning what you say) are badly needed in today’s workplace. We need names for these competencies and qualities, so we can all be reading off same page.

What does ‘work ethic’ mean in your office? What does ‘a deal’s a deal’ mean? What does ‘this is policy mean’? What does ‘business attire’ mean? What does 'on time' mean?Assuredly it means something different to each person who uses phrases or hears them, and this is beginning of serious communication problems between genders, between age groups, among cultures, and between any two individuals.

Bringing a common language to your office can make it more efficient, more productive, and more change-proficient. Capisci? Comprende? Haben Sie das verstanden? C’est compréhensible ?

In “Beyond Race and Gender,” author R. Roosevelt Thomas defines managing diversity as “a comprehensive managerial process for developing an environment that works for all employees.”

The way you develop this environment, working with a group of disparate individuals, is to create your own unique culture, building consensus, community and language.

There are tremendous rewards in hiring and bringing together a diverse group of employees, but only if you can get them working together well. Without a common language, stress can be counter-productive. Consider an EQ culture program for your organization. Emotional Intelligence is being embraced worldwide because its appeal is universal. We all have emotions, after all.