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Are there ways that you can spruce things up around your store or office this summer?
Put a fresh coat of paint on those walls or paint it a different, more vibrant color.
Take down any outdated or faded posters, pictures, flyers.
Please don't put hand written signs in your windows such as "Be back in 15 minutes" or any such thing. You can buy these signs inexpensively at any office supply store. I know you're always in a hurry, but your image depends on this!
I hope your voice-mail or recorded message about hours, etc. at least sounds professional. I have personally re-done many of my client's own recordings to make it sound inviting and welcoming (I used to do voice-overs for radio commercials). Ask a friend or a family member to do this for you if they have a good speaking voice.
Can you put an inexpensive flowering pot outside your front door?
Does your office or store smell nice?
Try a fresh bouquet of flowers at
front desk or entrance. These can be purchased for a song at
grocery store and you only need to replace them once a week.
All of this may seem trivial to you, but believe me, your customer notices and
little computer in their head takes notes.
www.downanddirtymarketing.com Copyright 2002 Re-use permission Karen@HippMarketing.com

Karen E. Hipp is a nationally recognized marketing consultant and the author of the ebook "Do-It-Yourself Marketing." Karen has been honored with "Marketing Director of the year in two separate industries and has won 54 Addy Awards. Karen's business, Hipp Marketing, focuses on small to medium sized businesses that need marketing help.