Motivating OthersWritten by Militza Basualdo
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LET PEOPLE PARTICIPATE People support what they help create. People affected by a change must be allowed to plan and implement change. THINK RIGHT TOWARD PEOPLE If you want people to accept you, you must think right toward people. One of key factors considered in promoting a person, is what others think of him. If there are any negative or lukewarm feeling about how he gets along with others, promotion should be postponed or looked at more closely. This doesn’t mean you should necessarily be buddies with everybody. It means to be accepted and respected by others. There is a difference. STIMULATE THE CREATIVITY OF YOUR PEOPLE Follow these steps : Pinpoint problems – make problems specific c. Break problems into details. Personalize problems – talk about problem in practical and immediate terms. Let everybody know about it. Somebody taking a fresh look at it may come up with a solution. Suggest a line of attack – make sure your people understand problem and procedures. Put your finger in exact trouble spots. If you have any ideas, offer them. Keep in touch – check your people’s progress. Help them if they are stuck, encourage them. Give it time – Some ideas need time. Don’t hurry them up unnecessarily AVOID MYSTERIES Tell your people, as plainly as you can, what you want them to do. TRUE MANAGEMENT MEANS ALLOWINT THE STAFF TO BE THE “HEROES” One can usually identify managers who are not people-oriented by their image as only in areas able to get things done. They may indeed be superstars, but if they retain their crowns at expense of their employees, they should be given another assignment.
Militza Basualdo is a Six Sigma consultant (militza.basualdo@iesixsigma.com). Ms. Basualdo holds a Six Sigma Master Black Belt and received a Bachelor´s degree Summa Cum Laude in Mathematics and a Master´s degree in Computer Science from Texas A&M University in Kingsville. Ms. Basualdo completed all courses towards a Ph.D. in Engineering - Operations Research. Ms. Basualdo has held Information Technology and Six Sigma positions for two Fortune 50 companies
| | Be Brief!Written by Stephen D. Boyd
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Third, know length of your speech by practicing it. Never be surprised by length of your speech. Never say to an audience, “I’m running out of time, so I must hurry along.” You should know because of your preparation and practice of speech. To go one step further, if you know time limit on your speech is 20 minutes, stop a minute short; don’t go overtime. Audiences will appreciate your respect of their time and will think more highly of you as a speaker because of that. You should never be surprised by how long it takes you to deliver a speech Fourth, learn to divide parts of your speech into time segments. Let’s use a 20-minute speech as an example. The introduction should be no longer than 2˝ minutes. You can get attention and preview your message easily in that length of time. Avoid opening with generalizations about weather or audience. Let audience know up front that every word you speak counts. Spend bulk of your time in body of speech. This is where you make your points and give support or evidence for each point. The final two minutes should be your summary and move to action statement. Some speakers have a hard time concluding. When you say you are going to conclude, do so. As one wise person stated, “Don’t dawdle at finish line of speech.” One way to keep your speech brief is to have few points in body of your speech—no more than three. With a maximum of three points, you will have self-discipline to condense rather than amplify. In organizing your material, accept fact you will always have more material than you can cover and that you will only include material that relates to one of two or three points you plan to make. Trying to cover four to six points will almost invariably make you go overtime in your speech. A key to success in speaking is not just having something worthwhile to say, but also saying it briefly. We need to follow speaking axiom, “Have a powerful, captivating opening and a strong, memorable close, and put two of them as close together as possible.”
Stephen D. Boyd, Ph.D., CSP, is a professor of speech communication at Northern Kentucky University in Highland Heights, Kentucky. He is also a trainer in communication who presents more than 70 seminars and workshops a year to corporations and associations. See additional articles and resources at http://www.sboyd.com. He can be reached at 800-727-6520 or at info@sboyd.com.
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