Ok, let's get back to Microsoft CRM system. What CRM features might you be interested in that not included in Microsoft CRM package? How about power dialing? Many comprehensive CRM systems are used by out bound call centers to not only track customer leads, but to call customers to follow up; bottleneck is that human hand can only dial so fast. Power dialing allows your sales agents to make up to 40 more sales calls a day. Last time I checked, Microsoft CRM didn't offer this option. Voice messaging is another time saving feature that allows your agents to record a sales message designed to elicit a customer call back. Many CRM systems also come with features that make business-to-business (B2B) marketing and sales calls much more effective.

Although Microsoft CRM may tout easy interface of it's product with other MS applications, other all-in-one CRM packages either accomplish MS interface, or make MS applications unnecessary with other innovative techniques and technologies. And they do this for less than you'll pay for a comparable Microsoft CRM system.

I'd recommend taking a few Hyundai's for a test drive today.

Look, use common sense here. If you’re in a situation that calls for a professional outside opinion, such as a health matter, emotional issue, spiritual guidance, etc., I understand and recommend seeking such counsel.

Yet, if you look in mirror and realize you need to drop a few pounds, do you really need another book, fad diet, or latest and greatest exercise gizmo in your life? Or do you simply need to apply what you already know and give yourself same advice you’d offer someone else in same situation, such as: Avoid fatty foods, get off couch, and do a sit-up or two?

You get point, right?

So let me ask you a question and challenge you as I do each month.

Do you have a lingering issue or two that you need to take action toward correcting? Maybe you need to work on creating new relationships, get started on that business idea, write book you’ve been thinking about, or have that talk with someone you’ve been meaning to confront for months. You know what you need, and you know what you need to do.

So let me ask you:

What advice would you give yourself?

Keep Smilin' !