Continued from page 1
Focus on behavior. Your goal is to hold an effective meeting -- not teach lessons. If you attempt to punish people, through admonitions, ridicule, or threats, you will make enemies. In short term, that can ruin effectiveness of your meeting, and in long term it can ruin your career. So, when unproductive behavior appears in your meeting, talk about behavior. For example, if a side conversation starts, you could say, "We seem to have more than one meeting going on now, and that's preventing us from working on budget."
Apply diplomatic courage. Leaders project strength and confidence; losers project negativity and fear. Detach from behavior that seems bothersome, realizing it is simply something that other person is doing. Assume that there is no personal intent to damage you. Just talk about what is happening and ask for what you want to happen as shown in above paragraph.
Show what you expect. Be a model for effective meeting behavior. If it is your meeting, or if you hold a leadership role in your organization, realize that others regard you as standard for their actions. If you arrive on time for meetings, others will interpret this to mean that they should come to your meetings on time. If you make positive, appropriate contributions in meetings, others will infer that this is what you expect from them.
Apply these strategies to make your meetings effective.
This is first of a seven part article on Managing Monsters in Meetings.
IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Sign up for his free newsletter at http://www.stevekaye.com. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas.